IT Specialist
Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants’ needs.
A-AAccess Online Payment Systems’ twenty-year history has been marked by innovation and growth. We have developed and own over 95% of the technology we use, and we are constantly developing new technology solutions to meet industry needs for speed and reliability. Our success is due to these industry-leading technology solutions, our customer-centric philosophy, and our team of highly qualified, versatile employees.
IT Specialist Opportunity
A-AAccess Online Payment Systems is currently seeking a mature, highly motivated IT Specialist. This position will entail having intermediate knowledge of IT. Responsibilities will include account setup, technology-related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. The ideal candidate will have excellent verbal and written communication skills, management experience, and good reporting skills. The candidate also must be highly dependable, have a positive attitude, and a strong desire to succeed.
Priority will be given to candidates who have experience with EFT applications and/or supporting POS systems, but training will be provided for EFT and other installation / troubleshooting requirements.
Position Responsibilities:
• Set up clients in the EFT Gateway
• Troubleshoot installation and error messages for various integrated programs (POS)
• Follow up with customers on their installation
• Assist customers in correcting transactions in the EFT Gateway
• Complete maintenance on workstations as needed
• Perform minor network maintenance
Requirements:
• MCP, MCSA Certified
• Knowledge of PC Hardware / Software (XP and Windows 2003 Server environment)
• Knowledge in any tracking tool software / CRM
• Excellent organizational and time-management skills
• Ability to work independently with minimal supervision
• Excellent in troubleshooting Microsoft Office, XP problems
• Management experience
Additional Desired Qualifications:
Server and Database Administration is a plus.
To be considered for this opportunity, please submit your resume and salary requirements to hr@aaaccess.com.
***Please note that we are not considering applicants outside the Atlanta area. Please apply only if you live within a short drive of Decatur.***
For more information about A-AAccess, please visit
http://www.a-aaccess-jobs.com. No phone calls or faxes please.
- Location: Decatur
- Compensation: Commensurate with skills and experience.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.