craigslist | technical support jobs in atlanta

Help Desk Analyst Level 1 (Atlanta, GA)

2009-11-11T16:54:35-05:00

Looking for your next career move and want to work for an award winning company?
Launch your career with a nationally established company with a network of satisfied Fortune 500 businesses, government agencies, and innovative start-ups.

Catch the Momentum: We have provided IT and engineering staffing solutions for 29 years and we are experiencing abundant growth. We have earned a 95% client retention rate by meeting our client�s needs and providing skilled professionals and using our �Service 1st� brand approach. We provide a unique personal approach so that you feel comfortable in your project, satisfied with your compensation, and are prepared for the future.

We have been asked to indentify a team of Help Desk Analyst Level 1 for one of our clients. This position is the right career choice for individuals who have a passion for their work, are inspired by working with the latest technologies, and who wish to experience the rewards of working with others who share the same values

Scope of work:
� Provide Level 1 telephone (100%) support and answers to users on a variety of issues related to defined or project-oriented problems
� Assists customers by means of listing, identifying, researching, and than resolving technical problem(s)
� Has constant interactions with customers; therefore, must be effective in listing, indentifying, researching and problem solving through strong interpersonal communications
� Good organizational skills to effectively document, track, and monitor the problem to ensure a timely resolution.
� Demonstrates a high degree of customer service skills, patience and timeliness
� Adheres to established standards in resolving problems
� Calls will be recorded and if complaints are made the calls will be reviewed
� Know when to escalates trouble ticket as necessary to next level of support
� Is expected to handle �.calls per 8 hour shift

Required skills:
� Is familiar with a variety of customer service or help desk concepts, practices, and procedures.
� Familiarity using a ticketing system
� Experience of working in a large enterprise environment is preferred
� Must be able to work any 8 hour shift in a 24/7 large help desk
� Strong preference for past Call Center, Help Desk or Customer Service experience
� Has 1 year help desk, customer services or call center experience
� Excellent computer and typing skills

We pay referral fees.
You must be at least 18 years or older
You must be willing to take a drug test as part of the selection process
You must be willing to submit a background investigation as part of the selection process
You must have legal authorization to work in the United States

Top Reasons to join us:
� Texas Instruments, Supplier of Excellence
� Blue Diamond Award, Best Customer Service, Charlotte, NC Chamber IT Council
� TXU Gold Star Vendor
� IBM Quality Vendor of the Year Award
� Top 100 North Texas Firms, Dallas Morning News
� Blue Diamond Award, Outstanding Growth, Charlotte, NC Chamber IT Council
� One of the Top 25 Fastest Growing IT firms, Charlotte Business Journal
� "Fast Tech 50" for growth, Dallas Business Journal

Senior Level Technical Recruiter (Atlanta)

2009-11-11T13:30:14-05:00

Position: Senior Level Technical Recruiter
Location: Wandering WiFi - Headquarters
1425 Ellsworth Industrial Blvd
Atlanta, GA, 30318

COMPANY OVERVIEW:

Wandering WiFi was founded in 2003, by former employees and the founder of Manhattan Associates (NASDAQ: MANH). Today, Wandering WiFi provides software solutions, and wireless services to thousands of locations and millions of users to meet the needs of employees, partners, vendors and guests. The company�s product portfolio includes;

o HotSpot solutions for small / medium / enterprise customers,
o AirWatchTM an enterprise-class solution that monitors, manages and maintains wireless networks, users and devices.
o Custom mobile application development

Companies depend on Wandering WiFi�s solutions to meet their needs on a daily basis, while thousands of users gain access to the Internet through a unique user experience only we can provide.
Wandering WiFi is a fast-paced, cutting edge wireless and mobility technology company that attracts top talent. Our employees embrace our company�s deeply rooted entrepreneurial attitude and forward-thinking spirit. Any position at Wandering WiFi offers both opportunity for advancement and personal growth in a collaborative team atmosphere. More information can be found on our web-site at www.wanderingwifi.com .

POSITION DESCRIPTION & RESPONSIBILITIES:

The Senior Level Technical Recruiter position is responsible for sourcing, screening, and interviewing prospective candidates for high level technical positions within our company, such as database / network administrators. A thorough knowledge of the .Net Framework, C# language, SQL language, and mobile device development is necessary. The primary responsibilities of the position include, but are not limited to:

� Direct sourcing and screening of candidates for openings within our company
� Candidate searches will need to be conducted using a variety of resources consisting of traditional and creative methods, including use of our internal database searches, online searches, internet postings, job fairs, local college fairs, referrals and IT/technical groups
� Work closely with management to develop position requirements and salary analysis
� Interviewing candidates, pre-determining their qualifications, analyzing interview responses, checking references, and comparing their previous experience with the open job description to ensure that only qualified candidates proceed through the interview process
� Ability to multi-task and work effectively in a fast paced environment
� Excellent organizational, interpersonal, and communication skills
� Self-directed individual with proven ability to problem solve, drive for results, and demonstrate outstanding follow-up skills
� Ability to negotiate compensation rates
� Demonstrate a strong work ethic, honesty, and integrity
� Mastery of identifying, sourcing, and screening candidates through various mechanisms

QUALIFICATIONS:

� BS degree in Computer Science or equivalent experience
� 3-5 years of experience with technical recruiting
� Must have a successful track record of managing the full life cycle of the recruitment process in difficult to fill positions
� Minimum 2+ years working on either commercial, shrink-wrap and/or Enterprise class application software
� Strong experience with .Net Framework with the C# language
� Extensive SQL experience
� Must be familiar with mobile device development

RESUME SUBMISSION:

Send resumes to: careers@wanderingwifi.com
No Recruiters
No phone calls please

Tier I Tech Support Representative (Atlanta)

2009-11-11T13:20:32-05:00

Position: Tier I Tech Support Representative
Location: Wandering WiFi - Headquarters
1425 Ellsworth Industrial Blvd
Atlanta, GA, 30318

COMPANY OVERVIEW:

Wandering WiFi was founded in 2003, by former employees and the founder of Manhattan Associates (NASDAQ: MANH). Today, Wandering WiFi provides software solutions, and wireless services to thousands of locations and millions of users to meet the needs of employees, partners, vendors and guests. The company�s product portfolio includes;

o HotSpot solutions for small / medium / enterprise customers,
o AirWatchTM an enterprise-class solution that monitors, manages and maintains wireless networks, users and devices.
o Custom mobile application development

Companies depend on Wandering WiFi�s solutions to meet their needs on a daily basis, while thousands of users gain access to the Internet through a unique user experience only we can provide.
Wandering WiFi is a fast-paced, cutting edge wireless and mobility technology company that attracts top talent. Our employees embrace our company�s deeply rooted entrepreneurial attitude and forward-thinking spirit. Any position at Wandering WiFi offers both opportunity for advancement and personal growth in a collaborative team atmosphere. More information can be found on our web-site at www.wanderingwifi.com .

POSITION DESCRIPTION & RESPONSIBILITIES:

Tech Support will have a high-level of daily interaction with our customers as we roll-out wireless solutions to major hotels, cafes, restaurants, etc. This person will have opportunities to assist with many aspects of our business such as mastering specific hardware, supporting installations, and providing post-installation service and support.

The ideal candidate will be highly energetic and interested in working in a small company with lots of responsibilities and opportunities to learn. In addition, this person must be willing to work flexible hours to accommodate our all our clients across the US. This is an entry level position.

� Gain an in-depth, working knowledge of an array of wireless hardware.
� Report to tech support vertical manager and senior manager
� Follow templates and scripts to provide remote technical support to end users
� Learn to configure and support the process for wireless connectivity, network addressing, infrastructure design, session management, VPN connectivity, RADIUS authentication as well as general troubleshooting for multiple computer platforms.
� Provide end user support including login assistance, wireless device support (wireless PDAs, iPhones, etc), computer troubleshooting, issue resolution and general wireless session problem solving.

QUALIFICATIONS:
� 1-3 years of tech experience supporting a wireless network
� Experience remotely supporting end users
� Basic knowledge of wireless hardware
� Must be able to quickly understand current operations, processes, day-to-day issues, challenges, etc
� Strong customer service background

RESUME SUBMISSION:
E-mail resumes to: careers@wanderingwifi.com
No Recruiters
No phone calls please

Wireless Field Operations Engineer (Atlanta)

2009-11-11T13:15:54-05:00

Position: Wireless Field Operations Engineer
Location: Wandering WiFi - Headquarters
1425 Ellsworth Industrial Blvd
Atlanta, GA, 30318

COMPANY OVERVIEW:

Wandering WiFi was founded in 2003, by former employees and the founder of Manhattan Associates (NASDAQ: MANH). Today, Wandering WiFi provides software solutions, and wireless services to thousands of locations and millions of users to meet the needs of employees, partners, vendors and guests. The company�s product portfolio includes;

o HotSpot solutions for small / medium / enterprise customers,
o AirWatchTM an enterprise-class solution that monitors, manages and maintains wireless networks, users and devices.
o Custom mobile application development

Companies depend on Wandering WiFi�s solutions to meet their needs on a daily basis, while thousands of users gain access to the Internet through a unique user experience only we can provide.
Wandering WiFi is a fast-paced, cutting edge wireless and mobility technology company that attracts top talent. Our employees embrace our company�s deeply rooted entrepreneurial attitude and forward-thinking spirit. Any position at Wandering WiFi offers both opportunity for advancement and personal growth in a collaborative team atmosphere. More information can be found on our web-site at www.wanderingwifi.com .

POSITION DESCRIPTION & RESPONSIBILITIES:

Immediate need for a Wireless Field Engineer who will provide direct support of wireless & network equipment deployments. This person will travel the country installing/repairing wireless networks in locations including cafes, restaurants, hotels, and airports. This position requires excellent communication skills as this person will be working with upper level management on site as the �face� of the company. Direct, sizeable wireless installation experience is required.

� Involvement with the installation process from start to finish including conducting site surveys, cabling, configuring equipment, installing equipment, troubleshooting equipment and wireless network, and conducting final installation check offs.
� Posses the ability to guide and lead less-experienced technicians
� Ability to work independently as well as in a team
� Adept knowledge of wireless, networking, VPN, SMTP relay routing and switching
� Willing to travel on short notice and up to 80%

QUALIFICATIONS:

� 2-3 years experience in Field Operations a plus
� 1 year experience dealing with large hotel guest network environments
� Experience with extensive business travel
� Experience with start to finish, sizeable wireless installations and commercial grade equipment
� Ability to provide pre-deployment RF system testing, installation site surveys, RF interference site surveys, integration testing & modifications, detailed installation reports, installation tasks, QA inspections and in general support the activities around the deployment of wireless network equipment.
� Critical and creative thinking/decision making
� Must posses a �can-do� attitude
� Valid driver's license for operating a vehicle in the United States and clean background record
� Excellent verbal and written communication skills required

RESUME SUBMISSION:

E-mail resumes to: careers@wanderingwifi.com
No Recruiters
No phone calls please

Project Management, Training & Implementation (Norcross GA)

2009-11-11T11:28:00-05:00

Mosaic Corp specializes in software solutions for paperless business operation (AKA Document Imaging, Electronic Document Management and Enterprise Content Management). We are an Atlanta based firm with a branch office in Greenville SC and customers primarily in the SE United States.

Our business opportunity is geared toward aspiring individuals with a desire to enter the IT segment from the perspective of software training and level one technical support. Mosaic provides complete training and an ongoing opportunity to learn and grow financially for years to come.

Requirements are as follows:

Character
- Highly organized and detail-oriented team player
- Reliable and timely � no excuses, on time every day
- Ability to grasp and communicate technology software and solutions
- Ability to Problem Solve and find Creative Solutions
- Desires Success
- Leads by Example

Technical
- Knowledge of Microsoft Windows XP, Win2K
- Familiarity with PC and Hardware
- Ability to document processes (using Microsoft Office Tools)
- Manages job functions systematically
- Excellent internal/external customer service
- Excellent written and oral communication

Implementation Specialist (Buckhead)

2009-11-11T10:14:01-05:00

Position: MemberClicks Implementation Specialist

MemberClicks, an Atlanta-based Internet Company, is looking for that rare individual who is technically in the know and an excellent communicator that relishes delivering results and hitting timelines. You will be a key player in establishing and maintaining client expectations, providing assistance to our clients with our products and providing feedback and input for product enhancements. You�ve got to enjoy speaking with people, trouble shooting, problem solving and must be solution oriented. The Implementation Team is responsible for assisting our clients in the creation and implementation of our product offerings as well as maintaining and nurturing client relations. Although our Implementation Team members are not developers a solid understanding of Internet Technologies will certainly assist you in your role.

Your roles and responsibilities would include:

� Responding to incoming client escalations
� Providing guidance and solutions on best practices
� Trouble shooting technical issues
� Updating, modifying and maintaining existing client applications

How do I know if I�m a fit for this job?

Have the required technical skills

> Internet and browser savvy
> Solid understanding of HTML
> Relational database concepts
> Experience with credit card processing systems a plus
> Experience with email and hosting services a plus

Have the required talents to be successful in the position

> Well-organized and flexible
> Able to self manage and coordinate multiple ongoing tasks
> Ability to take ownership and adhere to deadline
> Ability to prioritize and coordinate multiple tasks with a sense of urgency
> Enjoy instilling urgency in your teammates
> Project Management Oriented
> Solid team player
> Enjoy problem solving
> Great phone presence
> Ability to communicate casually yet precisely and with clarity
> Ability to maintain a professional and friendly attitude in all situations
> Punctual

Finally, consider this:

Do you value working in a fun, innovative and responsive professional environment? Do you want to work with exceptionally smart and talented individuals and have the opportunity to play a critical role in building a successful business?

If you�re thinking ... �That�s me...!" and you meet the requirements above, send your resume to careers@memberclicks.com with the subject line �Implementation Specialist�

THIS POSITION IS AVAILABLE FOR IMMEDIATE HIRE.
PLEASE BE CERTAIN THAT YOU MEET THE REQUIRED SKILLS AND TALENTS ABOVE.
PLEASE INCLUDE A COVER LETTER WITH YOUR RESUME.

Office/Technical Assistant (Atlanta, GA)

2009-11-10T19:22:08-05:00

Fast paced IT consulting firm in the Dunwoody area is seeking an Office/Technical Assistant. This position will be assisting our Consulting department managers with various tasks that need to be completed on a day to day basis. Those duties could include but are not limited to setting up and installing software on the computers for our training classes, purchasing office supplies, setting up office equipment and apartment furniture for our consultants living quarters. Also this role with consist of performing errands that will assist with daily functions to include: post office, bank, Office Depot, Kinkos, airport, etc.

A clean driving record is a MUST! We are looking to fill this position immediately!!

Qualifications include proficiency w/ MS Office applications along with knowledge of computer hardware and software configuration.

The salary rate for this position is $10 hourly plus overtime along with full benefits (Medical, Dental, Vision and 401K). Please send updated copy of your resume to aprilj@theunbounded.com or contact me at (404) 731-1993. Serious & qualified applicants only!

IT Specialist Needed for Financial Services Firm (Decatur)

2009-11-10T16:42:54-05:00

IT Specialist

Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants� needs.

A-AAccess Online Payment Systems� twenty-year history has been marked by innovation and growth. We have developed and own over 95% of the technology we use, and we are constantly developing new technology solutions to meet industry needs for speed and reliability. Our success is due to these industry-leading technology solutions, our customer-centric philosophy, and our team of highly qualified, versatile employees.

IT Specialist Opportunity
A-AAccess Online Payment Systems is currently seeking a mature, highly motivated IT Specialist. This position will entail having intermediate knowledge of IT. Responsibilities will include account setup, technology-related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. The ideal candidate will have excellent verbal and written communication skills, management experience, and good reporting skills. The candidate also must be highly dependable, have a positive attitude, and a strong desire to succeed.

Priority will be given to candidates who have experience with EFT applications and/or supporting POS systems, but training will be provided for EFT and other installation / troubleshooting requirements.

Position Responsibilities:
� Set up clients in the EFT Gateway
� Troubleshoot installation and error messages for various integrated programs (POS)
� Follow up with customers on their installation
� Assist customers in correcting transactions in the EFT Gateway
� Complete maintenance on workstations as needed
� Perform minor network maintenance

Requirements:
� MCP, MCSA Certified
� Knowledge of PC Hardware / Software (XP and Windows 2003 Server environment)
� Knowledge in any tracking tool software / CRM
� Excellent organizational and time-management skills
� Ability to work independently with minimal supervision
� Excellent in troubleshooting Microsoft Office, XP problems
� Management experience

Additional Desired Qualifications:
Server and Database Administration is a plus.

To be considered for this opportunity, please submit your resume and salary requirements to hr@aaaccess.com.
***Please note that we are not considering applicants outside the Atlanta area. Please apply only if you live within a short drive of Decatur.***

For more information about A-AAccess, please visit http://www.a-aaccess-jobs.com. No phone calls or faxes please.

Technical Support Representative � IT Help Desk (Decatur)

2009-11-10T16:29:19-05:00

Technical Support Representative � IT Help Desk

Since 1988, A-AAccess Online Payment Systems has provided simple, secure and cost-effective electronic payment and authentication services for merchants around the world. Offering advanced technology and truly personalized service, our consultants act as true partners, delivering customized solutions with integrity and anticipating our merchants� needs.

A-AAccess Online Payment Systems� twenty-year history has been marked by innovation and growth. We have developed and own over 95% of the technology we use, and we are constantly developing new technology solutions to meet industry needs for speed and reliability. Our success is due to these industry-leading technology solutions, our customer-centric philosophy, and our team of highly qualified, versatile employees.

Technical Support Representative Opportunity
A-AAccess Online Payment Systems is currently seeking a mature, highly motivated
Technical Support Representative to staff our IT Help Desk. This position will entail having intermediate knowledge of IT. Responsibilities will include account setup, technology related projects, assisting clients with setup installations or troubleshooting via the phone or e-mail, and general office duties. A keen eye for detail and good follow-up skills are essential. Candidate must have excellent verbal and written communication skills. They also must be highly dependable, have a positive attitude, and a strong desire to succeed.

Priority will be given to candidates who have experience with EFT applications and/or supporting POS systems, but training will be provided for EFT and other installation / troubleshooting requirements.

Help Desk Position Responsibilities:

� Set up clients in EFT
� Trouble-shoot installation and error messages for various Point-of-Sale programs
� Follow up with customers on their installations
� Assist customers in correcting transactions in EFT
� Support merchants with terminal downloads
� Assist interoffice employees via a ticketing system

Requirements:

MCP Certified
Knowledge of PC Hardware / Software (XP and Windows 2003 Server environment)
Knowledge of general office procedures
Knowledge in any tracking tool software / CRM
Excellent organizational and time-management skills
Ability to work independently with minimal supervision
Excellent in troubleshooting Microsoft Office, XP problems
Good documentation skills

Additional Desired Qualifications:
A+ Certified
Net+ Certified

To be considered for this opportunity, please submit your resume and salary requirements to hr@aaaccess.com.
***Please note that we are not considering applicants outside the Atlanta area.***

For more information about A-AAccess, please visit http://www.a-aaccess-jobs.com. No phone calls or faxes please.

IT Specialist - Network Technician (Atlanta)

2009-11-10T12:18:47-05:00

MSEmploy

Duties Include:

� Install & troubleshoot Microsoft network environments.
� Install & troubleshoot other proprietary software & hardware at client sites.
� Maintain records of client site environments.
� Provide daily & detailed updates on trouble tickets/orders.
� Work with our customers to provide their clients efficient & courteous service.
� Support IT Specialists & Third Party technicians.
� Manage small to medium projects.

Job 1892. To apply for this position, please visit http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=1892

COPIER TECHNICIAN

2009-11-10T10:53:28-05:00

COPIER TECHNICIAN Field service of coin-operated copiers and office copiers in a territory encompassing Atlanta, Greenville, Birmingham, and Nashville. Copier service experience required, must provide own service vehicle (van, mini-van, or pickup with topper). Must possess strong technical skills, people skills, organizational skills. Must be professional and reliable. Regional company in business since 1964.

PLEASE REPLY TO THIS JOB POSTING BY FAXING YOUR RESUME TO 727-544-2768 ATTN: ED

Thank you

Salesforce.com Administrator (Relo to Tucson)

2009-11-09T16:58:12-05:00

Salesforce.com Administrator

Located in Tucson, AZ, Ventana Medical Systems, Inc., a member of the Roche group, is one of the world�s leading cancer diagnostic companies and innovator of tissue-based tests that enable the delivery of personalized healthcare to cancer patients. We develop and manufacture medical diagnostic instruments and reagent systems that provide leading-edge automation technology for use in slide-based tissue diagnosis of cancer and infectious disease. In addition, the company offers premier workflow solutions designed to improve laboratory workflow efficiency, providing automated safeguards to enhance the quality of patient healthcare worldwide.

As the Salesforce.com Administrator you will be responsible for the implementation and optimization of Salesforce.com and its utilization for the commercial organization. Primary duties will include implementing programs and training to increase user adoption, effectiveness, streamline workflow, and optimizing overall usage.

ESSENTIAL FUNCTIONS:

Manage the Salesforce.com CRM application.

Maintain the functional areas of data management, including all standard and custom objects, dashboards and reports.

Maintain user roles, security, profiles, workflow rules, etc.

Responsibilities include design business process, rapid user interface configuration, user provisioning, data transfer and cleansing, report / dashboard design, user training, documentation and marketing campaign support.

Train new and existing end users on the salesforce.com application

Design and implement sales force automation including activity management processes

Execution and maintenance of automated customer communications at various stages of the customer lifecycle

Implement programs to increase user adoption and effectiveness

Maintain system metrics to track trends in usage and data integrity

Identify usage problems and craft technical / communication plans to remedy

Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations

MINIMUM QUALIFICATIONS:

Formal Training/Education:
Bachelor�s degree in Marketing, Finance, IT or related field

Experience:
The ideal candidate will have excellent verbal and written communication skills, along with the ability to multitask and complete tasks in a timely manner.

Must have excellent interpersonal skills with a demonstrated ability to work in a team oriented sales driven, metric intense environment.

SQL Server experience strongly preferred

Non-Salesforce web development skills strongly preferred

2+ years experience implementing and configuring Salesforce.com is required

Fluency in Microsoft Office applications

Ability to translate customer requirements into specifications

Ability to blend technical, operational, sales and marketing requirements into a well run CRM system

Business acumen including a good sense of how a CRM application can be utilized to improve business processes, marketing processes and the bottom line.

Teleradiology Assistants (Midtown Atlanta)

2009-11-06T18:59:29-05:00

Team Players Wanted.

NO LAZY PEOPLE ---MOTIVATION IS A MUST---

A fast-growing, Physician - Radiologist-owned health care company that services hospitals and radiology imaging centers across the nation. We are looking for talented and energetic nonsmoking individuals to join our Team!

At this time we are looking for forward thinking Teleradiologist Assistants to work as part of the Patient Care Team and support our physicians in reading diagnostic images from our teleradiolgy center in a fast-paced environment. We are located in Midtown Atlanta.

If you are highly motivated, excellent at multi-tasking, have exceptional attention to detail, and capable of working as a team player, we encourage you to apply. You will need basic computer skills which should include: familiarity with Microsoft Office (including Word, Excel, PowerPoint, and Outlook), and the ability to identify and resolve basic computer issues. Those who do not work well in a stressful environment or cannot work weekends and holidays should not apply.

Military Veteran a definite plus, specifically a former non-commissioned officer from any branch. A desire to learn, flexibility on shifts, with an emphasis on evening, night and weekend shifts being mandatory and the ability to motivate. Successful candidates will have a strong desire to provide outstanding customer service. We are looking for candidates who will leverage their military skills, training and experience against the cutting-edge of 21st Century healthcare in the field of Teleradiology .

All candidates must be NON-SMOKING, background check and drug screening are required for all applicants.

Pay Rate: $12 per hour

Schedule: We have various shifts available with our 24X7X365.
Shift 1� FSS � 6A- 6P (36 hours)
Shift 2 � FSS 6P � 6A (36 hours)
Shift 3 - M � TH - 2P � 10P (32 hours)
Shift 4 � M � TH - 10P � 6A (32 hours)

Please note which shift you are applying for when submitting resume.

THIS IS NOT A TELECOMMUTE POSTION

Tier 1 Tech Support (Marietta, GA.)

2009-11-05T16:03:51-05:00

Well establihed telecommunication company that specializes in VoIP is looking for experinced Tier 1 Techs to join there team. Idea candidate should have knowledge of both Voice and Data products, Cisco knowledge is a big plus, experience working in a call center environment and must be flexible for shift work. Please read over the entire job description and apply if you meet the criteria. You will not get a call back if your skill sets do n ot match the requirements. Please email resumes to thawkins@itresourcemarket.com.

Tier 1 Technical Support

Responsibilities:
� Maintain ACD availability to answer all incoming customer calls in queue with appropriate opening script, customer identification, Average Talk and Wrap Up time objectives.
� Resolve customer reported difficulties on all elements of service which offers, including but not limited to E-mail, voicemail, auto attendant, Web Hosting, Internet connectivity, voice connectivity, browser configurations.
� Troubleshoot advanced product or service issues, including but not limited to DS1 transport, PRI / CAS / FXS telephony, and DNS with proper escalation as necessary to achieve optimal trouble resolution times.
� Responsible for handling customer calls with a positive problem-solving attitude.
� Properly document in OSS system call purpose and resolution.
� Complete every call with appropriately setting customer expectations for issue/problem resolution time frame and notification.
� Properly code trouble tickets using Ticket classification Guidelines. Utilize online resources such as Online and the Knowledgebase to resolve customer troubles.
� Actively participate in training classes for new products and services.
� Consult with Tier II or supervisor as needed for problem resolutions.
� May also perform additional duties such as; data analysis, project management, reporting.
� Provide input for troubleshooting scripts and diagnostic tools

Mandatory Experience, Skills & Abilities:

� Strong verbal and written communications and interpersonal skills
� Minimum 1 year call center experience
� Minimum 2 years desktop computer skills to include thorough working knowledge of all Microsoft operating systems and applications/programs, PC Hardware, desktop applications and peripherals such as printers and fax machines.
� Minimum 2 years with TCP/IP protocol suite. SMTP, DNS, HTTP, etc
� Minimum 1 year trouble shooting experience with Cisco routers and switches.
� Minimum 1 year trouble shooting of Data Networking and routing protocols. OSPF, BGP, Access Control Lists, NAT, DHCP, and subnetting.
� Minimum 1 year trouble shooting Layer 1 transport , DS1 and DS3 Circuits
� Minimum 1 year trouble shooting LAN Networking. Switched vs. Hub environments, DHCP, NAT and Firewall applications.
� Minimum 1 year with VPN services and required desktop client configuration.
� Must be a proven self motivator with a good work ethic, and have demonstrated the discipline to work independently.
� Able to work efficiently with the stress of a fast paced environment.
� Problem solving skills, resourceful and effective in making decisions.
� Excellent troubleshooting skills
� Excellent analytical skills
� Proven self starter who can work effectively both independently and in a team environment
� Minimum 1 year managing multiple projects simultaneously
� Minimum 2 years of basic voice and data networking concepts
� Ability to work different shifts in a 24x7 environment (i.e. not strictly 9 to 5)
� On call 24x7 to support the needs of the call center
� Willingness to work overtime
� College Degree. B.S. or higher in technical discipline or experience equivalency
� Cisco CCNA or equivalent hands on experience

Desirable
� Production Internet services, ASP, CLEC, ILEC, or DLEC experience
� Experience working for retail or wholesale telecommunications service providers, ASP, ILEC, CLEC, or IXC
� Computer Science degree or equivalent expertise and industry experience
� Experience with off-the-shelf network management applications
� Experience with high-availability computing, network, and storage solutions
� Experience in managing both voice and data networks
� Experience managing IP services such as email and web hosting
� Strong verbal and written communications and interpersonal skills
� Experience with traditional TDM and/or VoIP telephony.

Emerging Web 2.0 Company Seeks Tech/Web 2.0 Savvy Operations Manager (Sandy Springs, GA)

2009-11-05T11:35:55-05:00

An emerging new media company is currently seeking an Operations Manager to join its expanding team. This individual will work in our office in Sandy Springs, GA and be responsible for supporting the daily operations and strategy �follow-through� of the company. Our company�s websites reach over 2.5 million unique visitors and generate over 45 million pageviews per month. Our properties have been mentioned in media outlets such as Time, Newsweek, GQ, USA Today, and the LA Times. Our growing company seeks a reliable, mature, and tech savvy college graduate who has management ambition. The successful candidate will have a keen attention to detail and be hyper-organized.

Logistically, the individual will act as a liaison between wordpress developers and an editorial/content team of 15+. In addition, the job requires the unique flexibility and talent to weave between online video, traffic marketing, online advertising, human resources, and basic administrative support functions. If you have a passion for the Internet, new media, and the emerging online advertising industry and want leadership/management experience, this is the OPPORTUNITY for you.

You will report directly to the CEO and be on a management/executive track on day 1.

Compensation/Benefits
� 36-50K (Depending on Experience)
� Health and Dental Benefits (After first year)
� Performance Bonus Potential
� Potential for Stock Options

REQUIREMENTS/Notes on Opportunity

1. Strong Leadership Skills
2. Advanced computer & technology proficiency (Windows, Excel, internet, web hosting, and networking)
3. College degree with a GPA greater than 3.3 (Will be verified)
4. Excellent communication skills, energy, entrepreneurial spirit, and positive attitude are a must
5. An ability to negotiate both pricing and processing details with advertising partners, vendors, and other service professionals
6. Comfort interacting with people of other cultures
7. Previous operations or management-related experience with strong track record Highly Recommended
8. Must be extremely responsible and proactively seek solutions to business challenges
9. Experience with Wordpress development processes a big plus.
10. Some knowledge of online advertising terms and general landscape
11. Ability to work extended hours as needed.
12. Hours are approximately 9 am- 6 pm.
13. SEO/Traffic Marketing Knowledge and Experience a Plus

IT Support Technician (Atlanta)

2009-11-04T16:01:13-05:00

Position: IT Support Technician
Location: Wandering WiFi - Headquarters
1425 Ellsworth Industrial Blvd
Atlanta, GA, 30318

COMPANY OVERVIEW:
Wandering WiFi was founded in 2003, by former employees and the founder of Manhattan Associates (NASDAQ: MANH). Today, Wandering WiFi provides software solutions, and wireless services to thousands of locations and millions of users to meet the needs of employees, partners, vendors and guests. The company�s product portfolio includes;
o HotSpot solutions for small / medium / enterprise customers,
o AirWatchTM an enterprise-class solution that monitors, manages and maintains wireless networks, users and devices.
o Custom mobile application development
Companies depend on Wandering WiFi�s solutions to meet their needs on a daily basis, while thousands of users gain access to the Internet through a unique user experience only we can provide.
Wandering WiFi is a fast-paced, cutting edge wireless and mobility technology company that attracts top talent. Our employees embrace our company�s deeply rooted entrepreneurial attitude and forward-thinking spirit. Any position at Wandering WiFi offers both opportunity for advancement and personal growth in a collaborative team atmosphere. More information can be found on our web-site at www.wanderingwifi.com .
POSITION DESCRIPTION & RESPONSIBILITIES:
The IT Support Technician is an entry level position. The primary responsibilities and functions of the position are as follows:

� Analyzes, plans, and installs new PC�s
� Installs and manages the installation of OS and software images on PCs, including license and asset management
� Reviews, monitors, and upgrades existing PCs, servers, mobile devices, and telephones
� Responds to end users� inquiries and requests for assistance with organization�s PCs, mobile devices, and telephones
� Performs move, adds, and changes to PCs, mobile devices, and telephones
� Basic builds of servers (OS level)
� Performs back-ups and restores for PCs, mobile devices, telephones, and servers
� Major problems or repairs are directed to outside vendors
� Other duties as assigned

QUALIFICATIONS:

� BS degree in Computer Science, Information Systems, or Equivalent degree
� 3 or more years of experience
� MCSE
� Strong Windows XP and Vista background
� Experience in mobile phone and Blackberry support
� Experience in Windows Server
� Experience in Linux
� Strong verbal and written communication skills
� Strong customer relations skills
� Ability to work on multiple projects simultaneously
� Ability to work in a dynamic environment and have a sense of urgency
� Ability to work some nights and weekend as the work requires

RESUME SUBMISSION:

Send resumes to: careers@wanderingwifi.com
No Recruiters
No phone calls please

Technical Support Associates (Norcross, GA)

2009-11-03T16:41:48-05:00

POSITION
Technical Support Associates. Responsibilities include configuration of products, remote software installations, training, and product support via both phone and email. Position reports to company�s V.P. of Customer Care.

COMPENSATION
$35,000 - $45,000/Year commensurate with abilities and experience.

COMPANY INFORMATION
The Integrated Technology Group (ITG) is a division of Vernon Library Supplies, Inc., an established Norcross company that provides products to facilitate the operation of libraries in the U.S. and around the world. ITG develops, manufactures, sells, and supports cutting edge library applications, including security systems, radio frequency identification (RFID) systems, self check-out systems, automated materials handling systems and public computer management systems. The division has grown quickly over the past year and is looking for the right people to serve its expanding customer base.

REQUIREMENTS
Candidate must have excellent communication skills, both verbal and written, and be comfortable working with computer hardware and software. Individual must have proven phone support experience and be a determined problem solver, and able to use all internal resources to support customers. Strong background with Windows XP and Vista required. Experience with RFID hardware, self-service kiosks, or automated materials handling systems (conveyors, etc.) a plus.

If you're looking for a fast paced environment in which hard work, initiative, and smart decisions are rewarded and an organization where you work with and learn from smart, focused people who are passionate about their work, then we want to hear from you. Submit your resume to careers@integratedtek.com.

FURTHER REQUIREMENTS
Your resume should include your salary history for the past three years and the reasons why you left your previous positions. In your cover letter, please include a statement describing why you believe you are the right person for this position.

Help Desk Support Technician (Atlanta)

2009-11-03T16:24:38-05:00

MSEmploy

Responsibilities include:

- Analyze and troubleshoot computer support problems and apply understanding to solve problems of users
- Test software and hardware to evaluate ease of use and determine if product will aid users in performing work
- Maintain equipment inventory
- Learn to use and support various systems
- Serves as liaison between end users and IT department regarding general IT issues.

Should be:
-Self-starter, highly organized and able to workwith minimum supervision.
-Adept to troubleshooting and able to deal effectively in a fast-paced environment.
-Analytical and patient with technical details and strong customer service skills. Expert with Windows XP and Windows Vista support.

Job 2485. To apply for this position, please visit http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=2485

Atlanta's Best Managed Services Firm Hiring The Best Engineers (Windy Hill and I-75)

2009-11-03T12:32:04-05:00

WHO ARE WE?
We are a growing twelve year old Managed Services IT firm with over fifty employees. Our firm manages the IT infrastructure for hundreds of Atlanta based small to medium sized companies. Our engineers are able to grow and succeed, without bouncing around to different companies. Our product is IT. You will have the chance to work on many technologies and hone your skills.

WHAT ARE WE LOOKING FOR?
We need at least two full-time first tier systems engineers/admins experienced with Windows environments to accommodate our growth. This position allows for rapid learning in all facets of IT and has significant opportunities for advancement within our firm. You will be part of a team responsible for managing the technology needs of a group of companies. Each team is comprised of many skill levels and offers a great opportunity to learn from and interact with other talented engineers.

WHAT ARE OUR REQUIREMENTS?
Our four requirements are strict, and no exceptions can be made:
1-We require a four year college degree from a first tier school.
2-We are looking for people that are able to interact with our clients. You may be working with a CEO of a 300 user manufacturing firm one day, and the legal assistant of a 10 user law firm the next. Personality is a must!
3- You must be great with Windows based systems. We work with Windows Desktops, Servers, Exchange, SharePoint etc. While we are not looking for Exchange or AD admins, you should know your way in, out and around Windows desktops. Experience with Windows Servers is a plus.
4-You must have transportation. While there is no out of town or overnight travel, we do some work on-site at our clients when needed.

This is not a help desk position. Work is performed both at our NOC and at client sites. We do technically qualify all candidates, run criminal background checks, as well as verify degrees. Certifications are also a plus, but not required. We do provide assistance with earning certifications. Once you make the cut, you will be part of an engineering group that works in a great environment, supporting technology driven firms around Atlanta. We also offer all benefits (sick time, vacation, health, 401k, etc.). We are not looking for contractors, only full-time. We are an IT organization that offers a true career path for IT professionals.

WHY WOULD YOU WANT TO WORK HERE?
Besides the basics (skill development, career path, benefits, job security, etc.), we offer an enjoyable and exciting place to work. Our offices are nice, people are intelligent, and we have fun. Our asset is our people so we want our engineers to enjoy coming to work and succeeding. For that reason, we have been so successful in growing our company. We are not a sweatshop! We enjoy great retention of both our staff and our clients. For that reason, we are very selective. If you are that good, you need to be here!

H&H Tek, LLC Technology Manager (Norcross - Intown - Decatur - East Point)

2009-11-03T11:04:28-05:00

Company Website: www.HandHTek.com
View online job description: www.SupportForRealtors.com/jobdescription

We perform a background check on all applicants.
Applicants must provide professional references.

Pay Structure:
10-99 Consultant, Salary: $32,500 per year, providing core � coverage 9am � 5pm Mon � Fri combined with Contract-Labor: $50 per hour for additional earning opportunities through contract�for�hire basis, weekends and nights as desired.

Description:
This is a customer service oriented technical support role. H&H Tek is looking for individuals with the ability to multitask and manage technical requests from customers located in a 4 office territory that spans Norcross, Intown, Decatur, and East Point. Google Map showing each of the 4 offices

The technical representative will often be required to utilize remote control software and strong phone skills in order to serve our customers. This position requires dependable transportation. Punctuality is a must!

Department:
Agent Services, Keller Williams Realty Market Centers

Reports to:
KW Market Center Administrator(s) and H&H Tek Director of Support

Overall Responsibility:
Deliver software and hardware technical support through onsite, desk-side, telephone, and remote controls
Perform technical consulting and coaching for Keller Williams Office Staff and Realtors

Key areas of Responsibility:
� Maintain office systems, workgroups, and network.
� Respond to requests for technical support from Broker Staff and Realtors
� Ensure basic connectivity to printers
� Ensure secure wireless connectivity for authorized members of the domain
� Ensure secure wired connectivity for authorized members of the domain
� Perform install/add/move/changes upon request by Market Center Staff
� Adhere to Company Disaster-Recovery Plan
� Provide technical consultation to Realtors
� Maintain working knowledge of Keller Williams Realty�s web-based tools
� Read the the H&HTek Service Plan for full description of responsibilities

Consults With:
� Keller Williams Realty Service Providers and Preferred Vendors
� Keller Williams Realty Technical Support (KWRI � Austin)
� All levels of management

Qualifications:
� Strong sense of customer service
� Strong problem solving skills
� Good organizational skills
� Ability to lift a minimum of 25 pounds
� Microsoft Windows Enthusiast

Certifications, Degree or Commensurate Knowledge:
� MCP, MCSE, A+, A+ CT
� BS Computer Science, BS, MBA
� 2yrs+ Information Technology Experience

Apple Certified Macintosh Technician (Windy Hill/75N)

2009-11-02T13:45:32-05:00

Comprehensive Technical Group is seeking an Apple Certified Macintosh Technician to expand the Computer Services division staff of our company.

Candidates will be responsible for working on computers used for media productions, primarly for audio and video editing workstations such as Avid, Final Cut Pro, and Pro Tools. Candidates will also be working with media asset management servers and SAN systems such as Final Cut Server and XSan. Experience with these products would be a plus, although we will consider candidates that hold the Apple certification and can train on the media products we service. Candidates must have experience or be willing to learn basic audio/video signal flow and basic editing operations for production. Candidates must also be willing to work on other non-Apple technologies in order for us to provide service on all the products we provide to our customers.

Work will be done on systems both in shop and on customer sites. Work will primarily be in the metro Atlanta area, but some travel will be required as the company has customers elsewhere.

Qualified candidates will have:
� High School Diploma or GED
� Demonstrated ability to work independently and manage own time effectively.
� Strong verbal communications skills
� Proven organizational skills
� Demonstrated ability to take a positive, proactive approach to solving complex and/or unusual installation and technical problems.
� Positive, �can-do� approach to problem solving
� Strong interpersonal skills.
� Must be able to lift 50 pounds

Technician Needed (North West Atlanta)

2009-11-02T11:45:34-05:00

A full time experienced technician needed to install home alarm systems. Reliable transportation a must.
Guaranteed minimum of $600.00 + a week
Cole 404-734-4924

Daytime PC/Techs (ATL)

2009-11-02T11:02:51-05:00

Part Time On-Site Computer Technician

Please read carefully before sending your resume. Thank You!

Geek Choice is a rapidly expanding nationwide computer service company. Our objective is to become the household name for on-site support services, which include troubleshooting, maintenance, upgrades, networking, and training/consulting for clients at their home or place of business. All of our work is performed by certified technicians, whose qualifications and expertise meet the standard we�ve set for our business. You could be one of those technicians.

Geek Choice technicians offer the following on-site services to our customers:

� On-Site Service and Repair
� Upgrades
� Networking
� Detection and Removal of Viruses and Spyware
� Firewalls and Internet Security
� Data Recovery and Storage
� Preventive Maintenance
� Custom PCs
� One-on-One Training and Instructional Overviews
� More

Technical Requirements

� Minimum Technical Certifications : A+ or equivalent
� Extensive familiarity with the use and support of all major home and business applications.
� Comfortable configuring and supporting Windows-based servers
� Strong knowledge of PC troubleshooting and repair.
� Proven experience installing and maintaining networks, performing data recovery and loss prevention, and establishing safeguards that remove and prevent viruses/spyware
� Must be able to pass a comprehensive technical competency test that covers a wide array of issues likely to be encountered on the job.
� Sales and Marketing experience a plus.

The successful candidate will:

� Have a flexible schedule, with availability for same day or next day service
� Understand what Part Time means to us: Daytime work generally from 9-5, with evening shifts available. Weekend scheduling is also available and encouraged.
� Be an excellent communicator, have a professional and presentable appearance, and possess strong customer service skills
� Be a team player
� Be an energetic, enthusiastic and entrepreneurial self starter with a pro-active attitude that reflects a drive to succeed and achieve results
� Establish trust with our customers while meeting and exceeding their needs for service.
� Submit to a background check, drug screen, possess a valid driver�s license and have a clean driving record

Apply by submitting resume with references to techs@geekchoice.com

Desktop Support Technician (Snellville, GA)

2009-10-31T14:01:07-04:00

Need one desktop support technician to work for non-profit organization. The job is part time and is perfect for someone looking for extra income or a college student. Applicant should know Windows XP/Vista, Office 2003/2007 and be able to troubleshoot computing and printing errors. Hours are flexible, 12 - 16 per week. Pay is dependant upon experience.

Software Support Technician (Atlanta Metropolitan Area)

2009-10-31T11:54:52-04:00

A leader in medical software development and implementation seeks another qualified software support representative to help support our software installed in medical practices across the USA.

Our software support representatives have great communication skills and are focused on assisting our customers. There typical day involves speaking with customers on the phone regarding our medical software. Calls can involve answering general questions and or remotely accessing the customer�s software to provide technical support. Our company provides initial onsite training to our customers via Corporate Trainers. However, customers may have follow up questions after their initial onsite training. Our software support representatives are available to take the customers call and answer their questions.

Our software is written in Microsoft .net (C#) and is stored in Microsoft SQL data base. Candidate must have strong skills in the following in order to be considered for the position:

Qualifications:

� Solid experience with Microsoft SQL database and ability to run SQL queries
� Solid experience with transferring data over high speed connections from server to server
� Solid experience with Microsoft Remote Desktop for accessing customer systems
� Solid experience in working with Microsoft Server 2003/2008
� Must have strong written and verbal English skills. Ability to speak effectively with both nontechnical end-users as well as IT professionals.
� Must be comfortable with extensive on-the-phone consultations.
� Logical thinker and good problem solver

Responsibilities Include

� Ability to handle calls from customers regarding our software
� Ability to accurately document customer support calls
� Ability to troubleshoot basic Windows printer, network, and user settings
� Ability to upgrade our customer�s software to latest software released by our company
� Ability to be involved with testing new software application prior to release of our customers
� Ability to provide basic customer training for calls regarding our software

Our corporate office is located in the North East area of the Atlanta Metropolitan area. Software support position is from 10am to 7pm Monday thru Friday. Company offers medical insurance, 401k and Paid Holidays and Vacations. Salary based upon experience.

Wireless Field Operations Engineer (Atlanta)

2009-10-30T16:30:29-04:00

Position: Wireless Field Operations Engineer
Location: Wandering WiFi - Headquarters
1425 Ellsworth Industrial Blvd
Atlanta, GA, 30318

COMPANY OVERVIEW:
Wandering WiFi was founded in 2003, by former employees and the founder of Manhattan Associates (NASDAQ: MANH). Today, Wandering WiFi provides software solutions, and wireless services to thousands of locations and millions of users to meet the needs of employees, partners, vendors and guests. The company�s product portfolio includes;

o HotSpot solutions for small / medium / enterprise customers,
o AirWatchTM an enterprise-class solution that monitors, manages and maintains wireless networks, users and devices.
o Custom mobile application development

Companies depend on Wandering WiFi�s solutions to meet their needs on a daily basis, while thousands of users gain access to the Internet through a unique user experience only we can provide.

Wandering WiFi is a fast-paced, cutting edge wireless and mobility technology company that attracts top talent. Our employees embrace our company�s deeply rooted entrepreneurial attitude and forward-thinking spirit. Any position at Wandering WiFi offers both opportunity for advancement and personal growth in a collaborative team atmosphere. More information can be found on our web-site at www.wanderingwifi.com .

POSITION DESCRIPTION & RESPONSIBILITIES:
Wandering WiFi has an immediate need for a Wireless Field Engineer who will provide direct support of wireless & network equipment deployments. This person will travel the country installing/repairing wireless networks in locations including cafes, restaurants, travel centers, hotels, and airports. This position requires excellent communication skills as this person will be working with upper level management on site as the �face� of the company. Direct, sizeable wireless installation experience is required.

� Involvement with the installation process from start to finish including conducting site surveys, extensive cabling, configuring equipment, installing equipment, troubleshooting equipment and wireless network, and conducting detailed installation check offs.
� Posses the ability to guide and lead less-experienced technicians
� Ability to work independently as well as in a team
� Adept knowledge of wireless, networking, VPN, SMTP relay routing and switching
� Willing to travel on short notice and up to 90%

QUALIFICATIONS:
� 2-3 years experience in Field Operations (took out �is a plus�)
� 1 year experience dealing with large hotel guest network environments
� Experience with extensive business travel
� Experience with start to finish, sizeable wireless installations and commercial grade equipment
� Ability to provide pre-deployment RF system testing, installation site surveys, RF interference site surveys, integration testing & modifications, detailed installation reports, installation tasks, QA inspections and in general support the activities around the deployment of wireless network equipment
� Critical and creative thinking/decision making
� Must posses a �can-do� attitude
� Valid driver's license for operating a vehicle in the United States and clean background record
� Excellent verbal and written communication skills required

RESUME SUBMISSION:
E-mail resumes to: careers@wanderingwifi.com
No Recruiters
No phone calls please

Program Analyst for The Clean Air Campaign (Atlanta, GA)

2009-10-30T16:06:11-04:00

Be part of an exciting team dedicated to improving the quality of life of all Georgians! The Clean Air Campaign's mission is to motivate Georgians to take action to reduce traffic congestion and improve air quality. As Program Analyst you will be our Microsoft Excel, Access, and VBA expert, responsible for maintaining various systems and databases that support commute incentive programs.

You will provide support to the users of program systems, and assist in the development and implementation of the required procedures, reports and materials necessary to achieve successful program results. The Program Analyst also manages the implementation and maintenance of one or more incentive programs.

Classification: Full-time, salary - exempt
Reports to: Program Director

Essential Functions:

1. Make improvements to the storage, access, and analysis of critical data, developing new queries and reports.
2. System Administration of CommuteTrak System, including the design and test of system enhancements, identification of system problems, and interface with 3rd party maintenance and hosting vendor/s.
3. First level support to CommuteTrak Users (Clean Air Campaign Partners), second level support to commuters (general public).
4. Maintain CommuteTrak User Guide and provide CommuteTrak training.
5. Organize and process information for one or more incentive programs.
6. Serve as primary contact for participants in assigned incentive programs.
7. Prepare monthly reports of program metrics and forecasts for internal and external reporting.
8. Create and maintain process documentation for incentive programs.
9. Maintain inventory of gift cards and documentation of incentives distributed.

Minimum Qualifications:

Bachelor�s Degree plus minimum 4 years experience in data management and analysis. Must have advanced skills and experience developing Microsoft Access databases and Excel workbooks, especially with building queries. Must have intermediate skills with Visual Basic for Applications (VBA). Must have good understanding of SQL, and ODBC. Strong verbal and written communication skills required. Strong computer skills required in Word and Outlook. Must be detailed oriented with the ability to process a great deal of data with few or no mistakes. Must be a self-starter with the ability to handle multiple tasks and set priorities effectively.
For immediate consideration, please submit your resume online at resume@cleanaircampaign.org.

Server Engineer (Lithia Springs, Ga 30122)

2009-10-29T11:22:25-04:00

Location - Lithia Springs, Ga 30122
Title - Server Engineer
Start Date � asap after interview process & BG check
Term � 3 months but will know in a week or two if position will be classified as temp to perm
Work Days / Hrs - Mon to Fri 7am to 4pm
Pay Rate - $22.00 per hr
Scope - Hardware diagnostics and repair on primarily HP servers in a Data Center environment
Skill Set Requirement - multiple years experience performing HP server hardware diagnostics and repair in a Windows OS environment. Server Engineer needs to be HP server certified or be experience enough to pass the HP server certification exam. Client also wants the server engineer to have worked previously in a Data Center.

For consideration, pls send your current resume to bill.mullarkey@insourcenow.com and in the subject line type in "Lithia Springs". I will only consider resumes with the proper server certification or experience.

Technical Support - Memberclicks (Atlanta - Buckhead)

2009-10-28T16:49:03-04:00

Position: MemberClicks Product Expert

MemberClicks, an Atlanta-based Internet Company, is looking for that rare individual who is technically in the know and an excellent communicator to join our team. You will be a key player in establishing and maintaining client expectations, providing assistance to clients with our products and providing feedback and input for product enhancements. You�ve got to enjoy speaking with people, trouble shooting, problem solving and must be solution oriented. The Help Team is responsible for assisting our clients in the use our product offerings as well as maintaining and nurturing client relations. Although our Support Team members are not developers a solid understanding of Internet Technologies will certainly assist you in your role.

Your roles and responsibilities would include:

� Responding to incoming client issues
� Providing guidance and solutions on best practices
� Trouble shooting technical issues
� Assisting clients in the effective use of our products
� Updating, modifying and maintaining existing client applications
� Introducing the client to other product offerings
� Other related tasks as assigned

How do I know if I�m a fit for this job?

Have the required talents to be successful in the position

� Well-organized and flexible
� Able to self manage and coordinate multiple ongoing tasks
� Ability to take ownership and adhere to deadline
� Ability to prioritize and coordinate multiple tasks with a sense of urgency
� Solid team player
� Enjoy problem solving
� Great phone presence
� Ability to communicate casually yet precisely and with clarity
� Ability to maintain a professional and friendly attitude in all situations
� Punctual

Have the required technical skills

� Internet and browser savvy
� Solid understanding of HTML
� Relational database concepts
� Experience with credit card processing systems a plus
� Experience with email and hosting services a plus

Finally, consider this:

Do you value working in a fun, innovative and responsive professional environment? Do you want to work with exceptionally smart and talented individuals and have the opportunity to play a critical role in building a successful business?

If you�re thinking ... �That�s me...!" and you meet the requirements above, send your resume to careers@memberclicks.com with the subject line �Help Team Product Expert�

THIS POSITION IS AVAILABLE FOR IMMEDIATE HIRE.
PLEASE BE CERTAIN THAT YOU MEET THE REQUIRED SKILLS AND TALENTS ABOVE.
PLEASE INCLUDE A COVER LETTER WITH YOUR RESUME.

Immediate need for Service Desk Support (Atlanta)

2009-10-28T12:06:51-04:00

We have an immediate need for Service Desk Support. We need candidates with bilingual skills either English/ Spanish or English/ Portuguese. May require travelling.

Due to the overwhelming response, we will get in touch only with the chosen candidates.

Requirement 1 :

o 2-3 yrs of Experience in any service desk support region preferred

o Strong Knowledge of Windows, MS office

o Strong understanding of Citrix

� Basic understands the inter-relationship of software, hardware and communications

� User Experience in CRM tools such Remedy, Peregrine, HP Unicenter

� SQL scripting

� Ability to create knowledge articles

Roles and responsibilities:

Support critical applications and Infrastructure

�Business Guidance. Providing guidance on business issues related to the usage of the system.

� Problem assessment. The Support Analyst will be the main resource for assessing the cause, type and severity/impact of any reported problems.

o Receive calls

o Point of escalation for L1 for all issues

o Assign / Reassign priority for tickets using the ticketing tool.

o Primarily driving incident resolution and trend analysis for input to problem management team

Requirement 2 :

o 1-2 yrs of Experience in service desk support in the preferably hospitality industry

o Hardware trouble shooting skills, Printer and Network issues

� Basic understands the inter-relationship of software, hardware and communications

Roles and responsibilities:

�Business Guidance. Providing guidance on business issues related to the usage of the system.

�Application / Business Process Guidance.

�Problem assessment. The Support Analyst will be the main resource for assessing the cause, type and severity/impact of any reported problems.

� Receive calls

� Creation of ticket in ticketing tool

� Assign / Reassign priority for tickets using the ticketing tool.

� Incident management and complete ownership of the ticket by the analyst until closure

Technical Support - Avionics Mfg. Company (Alpharetta/Forsyth)

2009-10-27T16:02:04-04:00

Flight Display Systems is a small manufacturing company located in the McFarland & Hwy 9 area. We take pride in manufacturing exceptional cabin entertainment products for the aircraft market.
Please see our website at FLIGHTDISPLAY.COM.
NOTE: THIS IS NOT AN IT / NETWORK TYPE JOB.

Currently, we are recruiting for a Technical Specialist to work in our manufacturing facility to support our customers as a technical support representative. This position requires heavy telephone and email communication to help our customers with technical questions, product application information and real-time assistance in the installation of out varied products in retrofit aircraft.

Requirements:
� Excellent telephone communication & written communication skills.
� Ability to read wiring diagrams, schematics, and blueprints - excellent electro-mechanical skills.
� Troubleshooting to the assembly and board level when required.
� Problem solving and diagnostic skills related to assembly, testing, inspection and design of displays, amplifiers, & other cabin entertainment products.
� Skills to perform all functions related to production of electro-mechanical and electronic In Flight Entertainment equipment to include assembly, testing, troubleshooting, inspection, and design support
� Understanding of electronic, electrical and mechanical applications related to the design and manufacturing of Flight Entertainment equipment.
� Ability to support CPU applications and software; and skills and logic to support the product in the field.
� Intermediate or higher skill level supporting customer field issues on all mechanical and electrical products.
� Support customers in the field as required.
� Customization of product as needed.
� Support of design function as required.

Highly Desired Qualifications:
* Avionics experience
* Formal Electronics training
* Help desk experience for a manufacturing company.
* Combination of tech support experience and electronics manufacturing experience
* Small company experience.
* Help desk or other technical support experience - MUST BE TECHNICAL in an ELECTRONICS field.

Qualifications:
� Associates degree in related field or 4 years of related experience in lieu of degree. H.S Diploma minimal.
� Good reading and communication skills. Excellent English absolutely required.
� Excellent customer service skills.
� Team player willing to support the team and the business.
� Dependable and committed to work schedule.
� Detail oriented and committed to zero defect processes.

MUST LIVE IN THE AREA.
MUST PASS DRUG & BACKGROUND CHECK.

NO PHONE CALLS & NO WALK-INS.

SEND RESUME & COVER LETTER WITH SALARY EXPECTATIONS TO JOBS@FLIGHTDISPLAY.COM.

SEE OUR WEBSITE AT FLIGHTDISPLAY.COM

Service Technician (Alpharetta)

2009-10-27T12:08:35-04:00

I am looking for a self-motivated hard working individual with a great attitude. This individual will be trained to repair equipment in the metro Atlanta area with full use of a company vehicle. You must have a mechanical inclination with computer knowledge and electronics being a plus. We are a very successful business with over 10 years history that is growing despite the bad economy. We are successful because we put our customers first so this is not a 9 to 5 job. Once you have mastered the position and proven yourself the salary potential is much higher. You must have a clean driving record with no criminal convictions or financial problems. We do drug testing and background checks so do not apply if you are in doubt.

Technical Support/Web Development (Norcross, GA)

2009-10-27T11:06:59-04:00

Technical Support/Web Development

(you will be working on some pretty cool web stuff!)

*** Software Company in Norcross, GA ***

Location: Norcross, GA (just outside of I-285, off Peachtree Industrial Blvd).

We currently have one part-time position available (20 hours per week).

Currently hiring for a Technical Support/Website Creation position. Looking for someone who can start right away. Please send your resume for review. Once we receive your resume, we will send you a short list of questions to help us qualify you further. Please answer the questions as quickly as possible so that we can get you in for an interview.

A small software company with a worldwide customer base and big Internet focus, has immediate opening for one part-time technical position. The duties include the creation and maintenance of a Wiki/Knowledge Base for Customer Self Support, and tier one and two technical support on Windows-based software product sold worldwide. You should have knowledge of the Windows and OS X environment including networking; knowledge of SQL is a big plus. You will be interfacing with software development for new features on our current software and debugging current problems. You will also be responsible for some fun project work including development and maintenance of the website. You will create, maintain, and enhance our website - particularly features related to customer and technical support. So, knowledge and skills in HTML/CSS, PHP and other web programming languages is a real plus.

You must have good customer service skills and be detail-oriented to succeed. Problem solving skills are very helpful. You must be self-motivated and able to accomplish goals without supervision. The environment is relaxed with professional, competent and nice people.

We have one part-time position available (this position is great for students � hours can be flexible).

IT Desktop/Helpdesk Professional (Metro Atlanta)

2009-10-27T09:02:07-04:00

IT Desktop/Helpdesk Professional
Atlanta-based computer consulting firm seeks a highly-motivated professional to provide Desktop & Helpdesk related services to our customers. The individual should have an unwavering desire to provide world-class customer service and exude professionalism.
Candidate should be a MCP in at least "One" desktop OS and have knowledge of working with workstations within a domain environment.
Please "DO NOT" apply if your certification is not current.

Requirements
� MCP Certification (Current)
� A+certification (preferred)
� Technology-Related Bachelor�s Degree (such as Computer Science) or equivalent experience
� Impressive troubleshooting/problem solving skills
� Strong customer service, orientation to detail, communication and analytical skills
� Good judgment, adaptability, and dependability.
� Ability to foster and work in a team environment, as well as work independently and be self-motivated and self-responsible
� Responsible for maintaining technical competency, knowledge and technology certifications
� Aggressiveness toward achievement of higher-level IT certifications
� Flexibility to work outside of normal business hours (as required) is a must

Please email Resume with Salary history to: resume@intelligis.com

� Location: North Metro Atlanta - Dunwoody
� Compensation: Competitive
� Principals only. Recruiters, please don't contact this job poster.
� Please, no phone calls about this job!
� Please do not contact job poster about other services, products or commercial interests.

IT Field Service Tech 1 (Northwest ATL OTP)

2009-10-26T17:39:24-04:00

Established IT Support vendor is extending our IT service support team, and
seeks dependable, knowlegable IT people with solid work ethic for contract
work 6-9 months in Northwest Atlanta suburbs.
IT Field Service Tech 1
A+ or comparable certification preferred
HS diploma required
2 years IT service experience required
healthcare IT environment experience preferred
Microsoft desktop experience
4 work-related references required

IT Field Service Tech 2 (Northwest ATL OTP)

2009-10-26T17:36:42-04:00

Established IT Support vendor is extending our IT service support team, and
seeks dependable, knowlegable IT people with solid work ethic for contract
work 6-9 months in Northwest Atlanta suburbs.

IT Field Service Tech 2
A+ or comparable certification
bachelors degree preferred
4 years IT service experience in largescale (1000 + users) network
healthcare IT environment experience preferred
Microsoft desktop and Novell experience
4 work-related references required

IT Senior Field Service Technician: (Northwest ATL OTP)

2009-10-26T17:15:05-04:00

Established IT Support vendor is extending our IT service support team, and
seeks dependable, knowlegable IT people with solid work ethic for contract
work 6-9 months in Northwest Atlanta suburbs.

IT Senior Field Service Technician:
able to lead and coordinate team of field service tech's
experience with network hardware install & support
A+ certification required
bachelors degree required
5+ years IT service experience in largescale (1000 + users) network
healthcare IT environment experience preferred
Microsoft desktop and Novell experience
4 work-related references required

Sr. Security Engineer (I75-I285 - Windy Ridge)

2009-10-26T14:47:09-04:00

Senior Security Engineer

Description

The Senior Security Engineer works within ControlScan�s customer support area, acting as a resource for other support agents and interacting directly with customers to resolve issues of above-average complexity. Support activity revolves around scanning and security services provided to customers including detection of vulnerabilities and their remediation.

Responsibilities

� Validate the scoping of complex vulnerability and web application scanning engagements
� Assess and approve/reject scanning false positive claims that are not obvious or clear cut
� Support penetration testing of web applications on a consulting engagement basis
� Investigate breaches and suspected breaches claimed by scanning customers
� Participate in the ongoing improvement of the scanning and vulnerability remediation processes
� Provide introductory/ongoing network security training to support team members

Qualifications and Skills

� Minimum 4 years experience in IT or technical support role
� Minimum 2 years experience in customer service role
� Experience with network security technologies (IPS/IDS, firewalls, policy management)
� Experience with application hosting and system/network administration � previous system administration experience
� Experience with web application scanning, including zero-day vulnerabilities
� Familiarity with Nessus feeds
� Familiarity with network concepts (TCP/IP, layers, routing, etc.)
� Familiarity with ethical hacking
� Knowledge of vulnerability research resources
� Knowledge of penetration testing methodologies
� Knowledge of open security testing standards and projects, including OWASP

Computer/Server/Networking Support Specialist (N. Cobb, Cherokee, Pickens Counties)

2009-10-26T09:43:11-04:00

Description

CMIT Solutions is the premier IT services franchise in the US with 4 locations in the Atlanta area. Our goal is to be the preferred IT business partner of small to medium sized businesses by providing a range of services and solutions � from training, installation, system maintenance and support to disaster recovery.

Position: FLEXIBLE PART-TIME COMPUTER NETWORK TECHNICIAN

CMIT Solutions is currently seeking knowledgeable Computer Network Technicians that have hands on Server support experience to help us support and develop client/partners in the I575/GA515 Corridor which includes the counties of North Cobb, Cherokee, Pickens and Dawson.

Responsibilities will be to assess client/partner environments, support, design, install, troubleshoot and maintain client/partner networks and computers.

Requirements

Experience
� A self-starter with proven computer and networking capabilities
� 3-5 years designing, supporting and maintaining client/partner networks
� Strong knowledge and hands on experience with Servers, PCs and networking
� Strong knowledge of wired and wireless networks
� Experience using Microsoft products

Desired Qualities
� Positive high energy
� Ethics-driven with extreme client/partner focus
� Ability to take initiative and manage time effectively
� Integrity
� Team spirit
� Strong desire and passion to excel
� Punctuality is essential

Required Skills
� Excellent people skills.
� Good verbal and written communication skills.
� Excellent trouble-shooting skills
� Ability to project a positive service attitude.
� Ability to develop rapport and present and promote products and services to potential clients/partners

Certifications
Ideal candidates will have one or more of the following certifications:
� MCSE
� A+
� CNE

CMIT Solutions requires that all Computer Network Technicians pass the necessary CMIT Solutions certifications.

Computer Network Technicians are required to read and understand all company marketing and promotional materials as they relate to the sales of the company's services and products.

THIS IS A PART-TIME POSITION.

ERP Business Analyst (Duluth GA)

2009-10-23T16:04:56-04:00

The ERP Business Analyst will be responsible for supporting the ERP production and test environments for Microsoft Dynamics GP 9.0. This is a full time position in our Duluth corporate headquarters.

Qualifications
� Strong cross functional Great Plains Dynamics GP knowledge including Financials, Purchasing, Inventory, Project Accounting, and Field Service.
� Thorough understanding of accounting processes and procedures.
� Strong experience using Microsoft.Net technologies including Java, C++, VB, and/or VBA
� Strong knowledge and SQL experience
� Demonstrated ability to research transactional issues, identify root causes, and drive resolutions.
� Understanding of core business process, and skills performing systems analysis and integration.
� Ability to identify business requirements, scope projects, and design solutions.
� Demonstrated experience translating business requirements into ERP solutions.
� Organized, logical, methodical, and responsive.

Responsibilities
� Provide support to end users on Great Plains application (Help Desk).
� Create SmartLists & SQL queries.
� Review system setup and configuration.
� Create documentation: policies, procedures, workflows, and user guides.
� Train end users.
� Install service packs and hot fixes.
� Perform system upgrades.
� Load Chunk files and Packages.
� Maintain system and user/group security.
� Create stored procedures, and run SQL scripts.
� Run system Reconcile and Check Links processes.
� Install, configure, and support third party applications.
� Document and develop new reports using SQL Reporting Services.
� Manage, maintain, and troubleshoot FRx reporting application.
� Create, maintain, and execute Integration Manager jobs.
� Possess a deep knowledge of application table names and structures.
� Maintain and troubleshoot custom Dexterity application code.
� Develop and manage Econnect application interfaces.
� Create and maintain application macros.
� Recommend, and implement new business processes and procedures.
� Manage application registration keys and software licenses.
� Manage system change control procedures.
� Manage relationship with Microsoft and GP Partner.

Please provide resume and salary requirements.

RISK ANALYST (BUCKHEAD)

2009-10-23T15:06:08-04:00

Safe-Guard Products International, LLC provides finance and insurance products to automobile, RV/trailer, marine and powersport retailers, manufacturers and financial institutions. Specializing in providing private label programs for Finance & Insurance Products, Safe-Guard serves some of the largest retailers and consolidators in the industry, such as BMW Financial Services, AutoNation, Ford ESP, Harley-Davidson Financial Services, Mercedes-Benz Financial, Maserati Financial Services, Chrysler Financial, Sonic Automotive, Citigroup, Camping World and Tracker Marine, just to name a few. In addition, Safe-Guard utilizes independent representatives to represent our products in their local markets. Safe-Guard Products has earned its reputation by offering the highest level of F&I products, development and support. By incorporating our extensive knowledge and client-first approach, Safe-Guard Products has become the leading provider of F&I products in the aftermarket industry.
Position: Risk Analyst
Responsibilities:
� Design, generate, interpret, and present periodic reporting to management.
� Use SQL and Excel to analyze company-wide data in order to detect trends in sales, claims, and agent/customer behavior.
� Assist in the development of actuarial models designed to estimate future claim liabilities and earned premium for all company product offerings.
� Accurately and quickly fulfill reporting/information requests from Sales, Marketing, Accounting, Claims, and management as needed.
Experience and Knowledge Needed:
� Undergraduate degree in Economics, Statistics/Decision Science, Actuarial Science, Mathematics, or related analytical field of study.
� Significant experience with Microsoft Excel (preferably Excel 2007), familiarity with SQL (preferably PostgreSQL), and ability to use both tools (and others as needed) to mine data.
� Experience with creation and maintenance of relational databases.
� Passage of at least one SOA/CAS actuarial exam or intent to sit for actuarial exams (company study time, materials, and exam bonuses provided).
Other Helpful Skills:
� Prior insurance industry experience, management/strategy consulting experience, or prior work as an analyst.
� Experience with VBA (Visual Basic for Applications) in Excel.

Submit resumes with salary requirements to www.safe-guardproducts.com and click on CAREERS or mail to:
Safe-Guard Products
Attention: Human Resources
3500 Piedmont Rd, Suite 400
Atlanta, GA 30305
humanresources@sgintl.com (email address)
678-500-3516 (Fax)

PLEASE NO PHONE CALLS, RECRUITERS OR SEARCH AGENTS.
Equal Opportunity Employer
We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national orgin, age, disability, or any other characteristic protected by law.

Tech Support Tier I (Marietta, GA)

2009-10-23T14:50:22-04:00

Cbeyond, Inc. (NASDAQ: CBEY) is a leading IP-based managed services provider that delivers integrated packages of communications and IT services to more than 35,000 small businesses throughout the United States. Cbeyond offers more than 30 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry�, broadband laptop access, voicemail, email, web hosting, fax-to-email, data backup, file-sharing and virtual private networking. Cbeyond manages these services over a private, 100-percent Voice over Internet Protocol (VoIP) facilities-based network. For more information on Cbeyond, please visit our website at www.cbeyond.net.

We are currently hiring for numerous permanent Tier I Tech Support roles at Cbeyond. These roles require extreme flexibility in schedule (i.e., the ability to work any shift during the hours of 8AM to 10PM). Individuals who have strong Cisco knowledge and have applied this Cisco knowledge in previous roles are strongly encouraged to apply. Please read the entire job description below, and if your skills and background match the requirements, please respond to this posting by applying online: https://www2.ultirecruit.com/cbe1000/jobboard/NewCandidateExt.aspx?__JobID=4220. Thank you for your interest in working at C-beyond!

Job Description

Title: Tier I Tech Support
Classification: Exempt
Immediate Supervisor: Manager, Technical Support
Department: Technical Support

Responsibilities:

The Tier I Technical Support agent�s duties and responsibilities include but not limited to answering all incoming customer calls in queue with a pre-defined opening script. The Tier I agent will identify customer needs; manage Average Talk Time, Wrap Up time, and other measurable objectives. They will be trained to resolve routine Trouble Tickets, including but not limited to E-mail, voicemail, auto attendant, Web Hosting, and browser configurations. They will also be trained to troubleshoot advanced product or service issues, including but not limited to DS1 transport, PRI / CAS / FXS telephony, and DNS with proper escalation as necessary to achieve optimal trouble resolution times. Tier I Tech Support agents are expected to handle customer calls with a positive problem-solving attitude. As well as properly document in OSS system call purpose and resolution. Tier I Tech Support agents are expected to strive for first call resolution. If first call resolution can not be met, properly code trouble tickets for escalation to Tire II Tech Support using Ticket classification Guidelines. They will be expected to utilize online resources such as Cbeyond Online and the Knowledgebase to resolve customer troubles. Tier I Tech Support agent will receive continuing education and onsite training for new products and services. Tier I Tech Support agents when necessary will consult with Tier II or supervisor as needed for problem resolutions. They may perform additional duties such as; data analysis, project management, reporting. As well as provide input for troubleshooting scripts and diagnostic tools.

Required Knowledge, Skills & Abilities:

� Bachelors degree OR 1 year of experience in telecom, tech support, networking, or hardware. Such as switches, routers, hubs, phone systems (PBX/CBX), Cisco, or Juniper.
� Basic understanding of Windows Operating System.
� Candidate must have strong analytical skills.
� Strong verbal and written communications and interpersonal skills.
� Professional demeanor.
� Candidate must have a customer satisfaction driven attitude.
� Be an Active contributor in a positive team environment.
� Must follow predefined guidelines, protocols, and procedures as directed.
� Have the ability to work any shift in a 24x7 call center environment.
� Candidate must possess the ability to learn, retain, and apply new information in an ever changing environment.
� Flexibility to perform additional tasks or duties outside of normal daily activities.

Desirable, but not Required
� Excellent communication and influencing skills through written or verbal communication.
� Bi-lingual is a plus
� Proficiency in Spanish
� Technical focused degree
� Cisco or Juniper certifications

The above declarations are not intended to be an �all-inclusive� list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.

Implementation Specialist (Southeast Region)

2009-10-23T10:27:47-04:00

HealthPort, a one-source healthcare solutions provider, is currently seeking qualified candidates for our Implementation Specialist position. This position will report to our office in Columbia, SC.

This position requires travel within a designated region up to 75% of the time.

Position Responsibilities:
Provide basic implementation support services for the client�s application(s). Includes end-user training (on-site at client locations or in a classroom environment) on the core functionality of the application; consultation on the optimal usage of the application and appropriate business practices, and troubleshooting application errors.
Provide basic post-implementation supports on the client�s system via phone or dial-up. Includes operational procedures, troubleshooting, routine diagnostics, and error correction with guidance from senior-level analysts.
Provide basic implementation support services for the electronic data interfaces (EDI) purchased by the client. Includes installation, configuration, end-user training, and troubleshooting of electronic media claims (EMC) submission for the major insurance carriers (Blue Cross Blue Shield, Medicare, or Medicaid) in at least one state or region. Also, includes electronic remittance systems (ERS) and electronic patient statements (EPS).
Provide basic implementation support services for the client�s hardware (PC�s servers, terminals, printers, and modems) and operating systems (e.g., UNIX, Windows NT). Includes configuration, operational procedures, and troubleshooting.
Perform other duties as assigned.

Work Experience:

2 years experience in a health-oriented or computer oriented customer support, training or implementation environment.
Experience with multi-user applications and advanced multi-user operating systems.
2 years experience using any type of computers or software.
Previous teaching/tutorial experience within a school system or in a corporate capacity preferred.

Education:

2-4 year college degree in information systems, business, computer science or education.
Certification as an Accredited Record Technician (ART) OR as a Registered Record Administrator (RRA).

Knowledge/Skill:

Strong instructional, analytical, communication and customer service experience.
Knowledge of healthcare information systems(e.g. practice management systems, medical records systems, claims processing systems, etc.)
Must be able to travel (approx. 75%) primarily within a state or region.
Knowledge of medical terminology.
Ability to acquire and demonstrate expertise in the core functionality of assigned healthcare information management systems.
Work both independently and in a team-oriented environment.

HOW TO APPLY:

Visit http://www.HealthPort.com/careers
*This position can be found under Columbia, SC*

No soliciting from staffing agencies or employment firms.

PC Repair Technician (Alpharetta, GA)

2009-10-21T17:41:10-04:00

PC Repair Technician Position

Computer repair service center is looking for an individual interested in working in a small company environment.

This is an opportunity for a motivated individual who wants to grow with a company. This position requires hands on bench repair service. You will be working one on one with the public either at our retail location or at the customer�s site.

Paid holidays, medical, dental available after 90 days of service.
Two weeks paid vacation after 1 year of service.
Hours are 9:00am � 6:00pm. This is a full time long term position.

Position Overview:
*PC/Laptop Service & Repair
*Virus/Spyware Detection & Removal
*Data Backup & Recovery
*Accurate Assembly and Disassembly
*System Peripherals: Printers, Scanners, MP3, PDAs, Etc
*Customer Sales & Service Explanation
*Working at Retail Location and Customer Location

Qualifications:
* Must Have Hardware Knowledge & Hands On Experience
* Excellent Written & Oral Communication Skills
* Strong Organizational & Multitasking Skills
* Ability to Problem Solve & Find Creative Solutions
* Reliable Transportation
* Work Occasional Overtime
* Ability to Lift & Move Various Computer Components (65lbs +/-)
* A+ Certification Preferred
-Will Be Required Within First 90 Days of Service

Candidates MUST pass a drug-screen, DMV & background check.
If interested please reply to this posting with resume and introduction.

Tier 1 Technical Support (Marietta, GA.)

2009-10-21T15:43:27-04:00

Well established telecommunication company located in Marietta is looking for experienced Tier 1 Tech's to join their team. Client specializes in VoIP services to small to medium size companies. This position requires knowledge of both Voice/Data, Cisco background a plus, Tier 1 Tech Support and must be flexible to shift work. Please read over complete job description and only apply if you meet the criteria. Email resumes to THAWKINS@ITRESOURCEMARKET.COM.

Responsibilities:
� Maintain ACD availability to answer all incoming customer calls in queue with appropriate opening script, customer identification, Average Talk and Wrap Up time objectives.
� Resolve customer reported difficulties on all elements of service which offers, including but not limited to E-mail, voicemail, auto attendant, Web Hosting, Internet connectivity, voice connectivity, browser configurations.
� Troubleshoot advanced product or service issues, including but not limited to DS1 transport, PRI / CAS / FXS telephony, and DNS with proper escalation as necessary to achieve optimal trouble resolution times.
� Responsible for handling customer calls with a positive problem-solving attitude.
� Properly document in OSS system call purpose and resolution.
� Complete every call with appropriately setting customer expectations for issue/problem resolution time frame and notification.
� Properly code trouble tickets using Ticket classification Guidelines. Utilize online resources such as Online and the Knowledgebase to resolve customer troubles.
� Actively participate in training classes for new products and services.
� Consult with Tier II or supervisor as needed for problem resolutions.
� May also perform additional duties such as; data analysis, project management, reporting.
� Provide input for troubleshooting scripts and diagnostic tools

Mandatory Experience, Skills & Abilities:

� Strong verbal and written communications and interpersonal skills
� Minimum 1 year call center experience
� Minimum 2 years desktop computer skills to include thorough working knowledge of all Microsoft operating systems and applications/programs, PC Hardware, desktop applications and peripherals such as printers and fax machines.
� Minimum 2 years with TCP/IP protocol suite. SMTP, DNS, HTTP, etc
� Minimum 1 year trouble shooting experience with Cisco routers and switches.
� Minimum 1 year trouble shooting of Data Networking and routing protocols. OSPF, BGP, Access Control Lists, NAT, DHCP, and subnetting.
� Minimum 1 year trouble shooting Layer 1 transport , DS1 and DS3 Circuits
� Minimum 1 year trouble shooting LAN Networking. Switched vs. Hub environments, DHCP, NAT and Firewall applications.
� Minimum 1 year with VPN services and required desktop client configuration.
� Must be a proven self motivator with a good work ethic, and have demonstrated the discipline to work independently.
� Able to work efficiently with the stress of a fast paced environment.
� Problem solving skills, resourceful and effective in making decisions.
� Excellent troubleshooting skills
� Excellent analytical skills
� Proven self starter who can work effectively both independently and in a team environment
� Minimum 1 year managing multiple projects simultaneously
� Minimum 2 years of basic voice and data networking concepts
� Ability to work different shifts in a 24x7 environment (i.e. not strictly 9 to 5)
� On call 24x7 to support the needs of the call center
� Willingness to work overtime
� College Degree. B.S. or higher in technical discipline or experience equivalency
� Cisco CCNA or equivalent hands on experience

Desirable
� Production Internet services, ASP, CLEC, ILEC, or DLEC experience
� Experience working for retail or wholesale telecommunications service providers, ASP, ILEC, CLEC, or IXC
� Computer Science degree or equivalent expertise and industry experience
� Experience with off-the-shelf network management applications
� Experience with high-availability computing, network, and storage solutions
� Experience in managing both voice and data networks
� Experience managing IP services such as email and web hosting
� Strong verbal and written communications and interpersonal skills
� Experience with traditional TDM and/or VoIP telephony.

Field Technician - Southeastern US (North Atlanta)

2009-10-19T20:12:13-04:00

Field Technician
Southeastern US Territory

Expeditor Systems, Inc. is a 28 year old company with over 6,500 clients. The company is a manufacturer of low-voltage medical communications equipment that is installed in medical offices and hospitals throughout U.S. and Canada.

We are currently recruiting a Field Technician based in Atlanta who will have the responsibility for installations throughout the southeast in Georgia, North Carolina, South Carolina, Virginia and Florida as well as assistance in other states when needed.

The position requires weekly travel to various client locations for the installations including overnight travel Monday through Friday. Field Technician must have a valid drivers� license and a reliable vehicle that is large enough to transport tools and materials - generally a truck or SUV.

Responsibilities include:
� Installation, maintenance and service of low-voltage medical communications equipment.
� Ensuring installations are completed correctly and in a timely manner.
� Training medical staff on features and use of equipment.
� Providing technical support to sales department and customers as needed.

Qualified candidates will have:
� High School Diploma or GED
� Experience with low voltage, cabling or device installation preferred
� Demonstrated ability to work independently and manage own time effectively.
� Demonstrated ability to conduct training programs and documentation for a wide variety of professionals including ability to interact professionally and effectively with customers, physicians, nurses and other technical medical staff.
� Strong verbal communications skills
� Proven organizational skills
� General understanding of construction sites including ability to read blueprints for installation of custom systems and equipment while ensuring a timely delivery of installation
� Demonstrated ability to take a positive, proactive approach to solving complex and/or unusual installation and technical problems.
� Experience fishing cable down inside finished walls including significant ladder work.
� Demonstrated mechanical aptitude.
� Positive, �can-do� approach to problem solving
� Strong interpersonal skills.
� Must possess a working computer, printer, internet connection and access to Microsoft Excel as this is the primary format for technical paperwork.

We offer a starting base salary of $28-35,000 based on experience combined with an incentive package that could exceed an additional $20,000/year. We pay your business travel expenses and provide a vehicle allowance of $400/month plus the cost of fuel. We also offer a benefits package and 401k plan combined with the exciting opportunity to be a part of a dynamic company.

Hiring will be contingent on clearing a background and credit check.

To apply: Email current resume and salary history in Word Format to Craigslist link:

Network Technician (Smyrna-Vinings)

2009-10-19T12:38:40-04:00

We're looking for a dedicated fast paced individual that can multitask, set priorities and follow-through for an entry level position. This person will complete network administration and trouble tasks, assist customers over the phone, and monitor prevention systems. This is small shop - definable not a corporate environment. If your looking for slow paced single task job this is not your cup of tea.
Required Skills: Intermediate Networking Familiar with Windows XP, 2003. 2008 a plus. Terminal Services a plus! Linux a plus! E-mail trouble shooting a plus!
Other Information:
This position may require occasional local and out-of-state travel. Please take not of the entry compensation range...28K-32K annually, no point in submitting your resume if your looking for more compensation.
We all pitch in to get things done here.

Qualifications

� Available to work after hours and weekends as required by project load, and to rotate on-call support.
� Understanding of IP based networking and protocols.
� Windows XP, 2003 experience.
� Knowledge of basic Linux administration a plus (not required)
� Good problem-solver. Sorts through complex issues.
� Uses customer-oriented telephone etiquette.
� Excellent people skills. Interacts effectively and works productively.
� Manages time effectively and prioritizes task completion.
� Excellent multi-tasking skills.

We offer 401K, Profit Sharing after one year. Basic (really basic) health insurance,and paid vacation after a 90 day probationary period for full-time employees.

Equal Opportunity Employer. Local applicants only please. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. No recruiters or agencies. Only candidates whose profiles closely match requirements will be contacted during this search. Must be eligible to work in this country.

Database Analyst - Marketing (Midtown Atlanta)

2009-10-19T09:29:27-04:00

Purchasing Power is an employee benefit company that helps individuals buy computers, electronics and home appliances through the ease of payroll deduction. Based in midtown Atlanta, our team of 100+ employees is rapidly growing. In 2008 we generated over $75 million which was a 50% increase over 2007 and we will have more growth in 2009. In 2008, we ranked #50 on Entrepreneur Magazine�s Hot 100 list of fastest growing companies, we were selected for the Inc. 5000 list of fastest growing companies, and our CFO was awarded Atlanta Business Chronicle�s CFO of the Year award. With a focus on employee development, business growth and a drive to succeed, Purchasing Power is an exciting environment full of opportunity and challenges. We offer competitive benefits, great in-town location and a business casual work environment.

Local candidates should submit their resume to resumes@purchasingpower.com with the title of the position in the subject line.

This position will report to the Sr. Manager of Customer Analytics & Research and will be responsible supporting the Sales & Marketing team by meeting all reporting and analysis needs. Using and maintaining the company�s marketing database system will be a key responsibility for the Database Marketing Analyst including regular extraction, load, support, and maintenance of data stored in the marketing database, and the production of all standard reports produced from the database (s). Provides primary support for the campaign selection process for all direct marketing campaigns executed for consumer and B2B segments. Also responsible for utilizing other database resources such as B2B prospect database as well as web analytics tools to produce reporting and analysis.

Other key responsibilities include:

� Maintains all database objects including, but not limited to, SQL queries, stored procedures, automated production jobs, SSIS Packages, database tables.
� Provides technical support related to the data stored within the database
� Provides post campaign reports and analysis to assist the marketing team in measuring effectiveness of campaigns as well as performance of key customer segments.
� Generate lead lists for consumer and B2B marketing programs (direct mail, email, outbound calling)
� Documents all current processes, changes, and new processes developed for the database
� Loads all daily/weekly/monthly/other data files into correct database storage areas and maintains data and its accuracy and integrity
� Processes all monthly/weekly Key Statistical Reports and Trend Reports
� Responsible for the daily maintenance and operation of the database(s) and their procedures
� Interacts with internal/external clients to gather requirements, provide results, and research and resolve reported production issues

Required Skills:
� B.S in Computer Science, Statistics, Engineering or related field
� 3+ yrs experience with, SQL, SAS, SPSS, or other statistical mining packages.
� Strong analytical and data manipulation skills to enable production of management information and campaign analysis
� Hands on experience using query and analysis tools (Oracle query tool experience and/or SAS)
� IT literacy, including expertise in spreadsheet analysis, and experience in the use of software tools for complex analysis and reporting from large computer databases
� Experience creating and productionalizing regular reporting for various internal business users such as Sales, Marketing, Account Management, and Executive Management.
� Very strong attention to detail
� Excellent written and verbal communication and presentation skills
� Excellent detail, organizational and team player skills.
� Self Directed
� Able to prioritize multiple tasks
� Excellent communication skills
� Customer Service Orientation
� Results oriented
� Ability to exercise influence over individuals without direct authority

IT company seeking Tech Support specialists (Gwinnett, GA 30093)

2009-10-17T19:39:11-04:00

Description:
An Internet company is seeking Technical/Customer support specialists that will be handling customers of innovative IP products, primarily VOIP and DSL residential service. The employee will be responsible for the relationship between the company and its customers via the company new call center in Gwinnett.

This is a great opportunity to enter the ground level of this second call center which is located in Gwinnett, GA. The company believes in hiring managers and supervisors from with-in the company. The company provides great benefits including: Health Insurance, IRA 401K matching, free home phone service.

Responsibilities:
- Provide account and technical support for customers.
- Handling account changes.
- Technical support for VoIP phone and DSL services provided by the company.
- Sell service to customers calling the call center.

Requirements:
- Excellent customer service and interpersonal skills
- Ability to assist customers via phone or online.
- Continuously learn and retain knowledge of new and existing services offered by the company
- Excellent verbal and written communication skills.
- Excellent organizational skills and the ability to handle multiple tasks at once.
- Ability to interpret technical instructions, follow diagrams or flow charts, analyze equipment.
- Minimum one year help desk or customer service experience in a call center environment.
- 1 year phone support and sales experience.
- Broadband Internet support (including DSL and Cable service) is a plus!

Agents enjoy good salary plus many bonuses for achieving company's targets for customer satisfaction and sales goals.

Master System Builder Needed - Full Time (Grant Park)

2009-10-17T14:47:36-04:00

Our firm designs, builds and deploys mission-critical ultra-high-performance workstations and servers for Fortune 500, Federal and Military agencies. Our client roster spans the globe and includes every branch of the US Armed Services including the Pentagon, NASA and the US Senate.

We are seeking exceptionally qualified individuals with a proven pedigree of Windows-based system engineering. We expect veteran discipline, expertise, attention to detail, outstanding talent and the determination to achieve life-long improvement.

Are you determined to build the best possible computing platform?

Would you categorize yourself as a master system builder?

Have you mastered hardware, software, firmware, Windows, Linux?

Are you a fluent programmer capable of developing your own tools and applications to solve challenging CS problems?

Do you automate your home�s electrical system for fun on the weekends?

Were you qualified for A+ certification at 9 years old?

If so, please submit your resume and a 250 word introduction with an explanation of your qualifications.

**!! Form letters will be immediately deleted!!**

Requirements
� 10 Years building Windows-based systems
� Background in engineering or computer science
� Demonstrable Windows application programming skills
� Proven history of ambition and achievement
� Attracted to the development and implementation of standards
� Impeccable references

On-site Computer Network Technician (Alpharetta)

2009-10-17T07:02:37-04:00

MUST BE ABLE TO START IMMEDIATELY

Micro/Net Solutions is seeking a hard working, motivated individual to join our company as an On-Site Network Technician. We are looking for an individual living in the Roswell/Alpharetta/ Cumming/Dawsonville Area. The best fit is for a technician MCP or MCSE that has an outstanding personality and wants to have unlimited earnings potential. This full time position in Alpharetta with travel throughout the metro area required. Micro/Net Solutions Inc. is an Atlanta based network integration company providing complete installation, service and support throughout Georgia. We are a Value Added Reseller (VAR) and Authorized Service Provider for Compaq, HP, IBM, Wyse, Toshiba, Dell, Okinawa, Samsung, Lenovo and many other top technology manufacturers. Micro/Net Solutions is a Microsoft Solutions Provider, Citrix Silver Partner and Novell Gold Authorized Partner. We have in business for over 12 years and are constantly exploring and developing cutting edge technology solutions.

Job Requirements-
Must have at least 5 years of Computer Technical Support and/or Technical Computer Sales. Network background and /or knowledge and a strong understanding of computer and network terms and technology are necessary. Technical Certifications are generally a prerequisite for Technical Support experience. Candidate must show the ability to work as a team with the service and support department to design and implement new projects. Also required are excellent customer service skills, meticulous, attention to detail and the ability to interact with a wide variety of client�s technical ability. If you like the industry, work hard, and enjoy the benefits of a stable company environment, you will not want to miss the opportunity this position affords.

MUST BE ABLE TO START IMMEDIATELY

Benefits-
Micro/Net Solutions offers medical/dental benefits, 401k, and PTO for all employees. Micro/Net Solutions is an Equal Opportunity Employer.

Please email Resume with Salary history to: service@micronetsolutions.com

Implementation Manager (Atlanta)

2009-10-16T18:16:24-04:00

Join One of the Fastest Growing Companies in the Payments' Industry

As part of the executive leadership team that built (and sold) one of the most successful payment processors in the industry, years of experience taught us that our employees are our most valuable differentiator. So we built Indigo Payments to be a different type of company for everyone. Hundreds of companies process transactions, but very few deliver exceptional experiences to both employees and customers. Our tremendous growth has enabled us to expand our operations team again. If you prefer a fast-paced, performance-based culture and have operational experience in the payments industry, we'd like to talk to you.

Responsibilities of our Implementation Manager include:
o Testing File Builds
o Understanding Features and Functionality of Terminals
o Coordinating VAR Installs
o Trouble-Shooting Complex Installations with our Sales Team
o Managing Vendor Relationships
o Documenting Best Practices

To schedule a confidential interview, please send your resume to HR@indigopayments.net

Computer Field Technician (Roswell, Woodstock)

2009-10-16T16:24:13-04:00

Computer Techs wanted P/T $17 - $20/hr

Part-time 5-20hr/week
Flexible Schedules � day, evening, & weekend availability
Roswell and Woodstock, GA Areas ONLY!

Do you have a genuine enthusiasm for computer troubleshooting and networks? Are you a reliable, skilled professional with strong communication skills and a commitment to helping clients? If so, we�re looking for YOU!

Fast-teks seeks part-time technicians that are at least A+ Certified with 2 years field experience minimum. Pay rate $17 - $20 per hour plus bonuses and commissions! Dependable person with technical and people skills. Sales aptitude is equally as important as technical knowledge for this position. Candidate must feel comfortable promoting equipment sales, memberships, etc. Prior sales experience a plus (but not required). Business casual appearance with reliable transportation a MUST!

If you are interested in applying for this position, please feel free to send your resume to the link provided. Thank you for your interest!

Electronics Technicians Needed!

2009-10-16T13:00:23-04:00

JustAnswer� is currently looking for qualified Electronics technicians and TV repair professionals to answer questions in a paid online forum. Get paid for answering questions on your own time to our rapidly growing customer base of over ten million and counting.

Are You Qualified?

If you are smart, caring and have valuable experience, then you should apply! We welcome technicians/mechanics who would like to use JustAnswer� as a primary or supplementary source of income.

Please note that, on average, about 10% of Expert Applicants are accepted.

Why Join?

1. Help others solve their problems (It's fun!)

2. Earn money for your knowledge

3. Flexible hours (We're open 24/7)

4. Build your online resume with customer testimonials & awards

5. Be a part of a community and learn from other Experts

TV Apply here

Electronics Apply here

Camera and Video Apply here

Car Electronics Apply here

Printers and Office Apply here

Exercise Equipment Apply here

More details can be found in frequently asked questions and the Expert Agreement.

Software and Systems Support (Duluth, GA)

2009-10-15T16:19:37-04:00

Growth Opportunity

Software and Systems Support

Duluth, Georgia

DESCRIPTION: This is an exciting employment opportunity with unlimited career growth potential. We are a Global 500 company in search of candidates for of our technical support staff. The organization is growing and openings are available from the Customer Service Representative to the Senior Engineer level. Both day and night shifts are available. The ideal prospect will be a self-motivated team-player who has a history of displaying keen customer service skills while resolving complex technical issues. If you like a challenge and are interested in this opportunity, please send us your resume along with a half page description of the most significant accomplishment achieved in your current position.

Team.Prospects@gmail.com

PERFORMANCE OBJECTIVES:

� Display superb customer service skills.

� Build expertise on, and adapt quickly to, highly complex and rapidly changing hardware and software technologies.

� Develop a breadth of understanding across multiple product lines in addition to expert level knowledge in a focused area.

� Participate in a 24x7 after-hours on-call rotation within six months of hire (senior level candidate).

� Handle both inbound and outbound phone calls across 50-75% of working hours.

� Remain calm and maintain appropriate focus while addressing high pressure issues in an interrupt driven environment.

� Document case details in a ticketing database to account for both the customer�s status updates, as well as the internal technical specifics.

� Apply advanced analytical skills to identify or develop a resolution that addresses the root cause of a case.

� Improve the performance of the team by transferring knowledge to other engineers in the form of documentation and mentoring.

RANGE OF TECHNOLOGIES:

� Hardware - wide range of system and storage platforms

� Operating Systems - Solaris, Linux, and Windows

� Network - complex TCP/IP networks and physical topologies

� Database - Oracle and MySQL databases

� Scripting - Bash, Python, Perl, etc.

� Administration - Apache, Veritas, Puppet, and ControlTier

� Java - J2SE, Glassfish, JBoss, and various others

� Satellites - various transmission and reception components

� Video - all types of MPEG transport and program streams

� Cable - ISA, IPTV, DOCSIS, and NGOD digital television architectures

Network Support Specialist (Atlanta)

2009-10-15T09:57:20-04:00

Our client seeks a Network Support Specialist to design and upgrade networks, perform new product evaluations, as well as participate on intercompany project groups to assess LAN/WAN needs. Candidate must have data transport protocol knowledge. Other required knowledge is network hardware, network topology, and network segmentation. Required skills include LAN or WAN systems and SQL Net. A 3 month project. Location is Midtown.

Job 2752. To apply for this position, please visit http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=2752

LED Video Screen, LED Electronic Message Signs and Tri-Face Sign Servi (NE-85)

2009-10-14T21:05:08-04:00

LED Video Screen, LED Electronic Message Signs and Tri-Face Sign Service Technician.

Large nationally recognized company that manufactures a wide range of product is seeking a qualified LED Video Screen, LED Electronic Message Sign and Tri-Face Sign Service Technician.

Work with customers in Sports Facilities, Billboard, Toll Plazas, and on-premise signage. Must be organized, responsible person with good mechanical, electrical, computer skills, ability to analyze problems and communicate with manager and customers. Must be able to climb billboard structures, 50% Travel required, military a plus, industry experience desired, Northeast Atlanta Ga. location great work environment.

Drug Free Work Place.

IT Senior Services Consultant (Atlanta Georgia )

2009-10-14T14:48:05-04:00

Job Title: IT Senior Services Consultant

Summary
The Field Senior Service Engineer is responsible for delivering IT and Network service and support for both routine maintenance and installation projects. Implements local and wide area networks, including Microsoft-based Servers, Active Directory, Email, Databases and Applications, Remote Access solutions, Firewalls, Switches and Routers. MCSE or equivalent required.

Position may include the opportunity to have top responsibility for managing day to day engineering, maintenance and upgrades for Insol�s 24x7x365 Virtual Hosted Network data center and/or managing all field service engineers

Must demonstrate:
� Unwavering dedication to service delivery and the ability to work flexible schedules
� Commitment to excellence, uncompromising adherence to best practices standards and consistent attention to detail

Essential Duties and Responsibilities
� Provides the diagnosis, maintenance and repair of customer environments consisting of servers, workstations, firewalls, routers, switches, applications,
software, network circuits, etc.
� Responsible for the identification and resolution of hardware and software technical problems and malfunctions related to the customer�s network.
� Responsible for the creation and maintenance of all customer documentation to include, but not limited to, site books, Visio drawings, service work order
notes, changes/upgrades to environment.
� Provides recommendations and Technology Reviews of assigned customers to include a formal written proposal consisting of network related issues and
appropriate recommendations.
� Assist with the coordination, configuration, installation, and management of all network devices and application servers for assigned customer.
� Develop and adheres to standards and procedures for technology products and services.
� Participates in various projects intended to continually improve/upgrade the customer�s infrastructure.
� Proactively research and locate the necessary tools in order to provide service efficiency as well as potential product offerings.
� Responsible for the accuracy and completion of assigned Service Work Orders and documentation within company established time frames.
� Responsible for developing and maintaining customer relationships as their �Trusted Advisor� through ongoing interaction and communication, support, and
recommendations to improving the customer�s existing environment.
� Responsible for maintaining technical competency, knowledge and technology certifications.
� Participate in the development of technology recommendations and presentations as necessary.
� Provide 2nd and 3rd level support to customer base, as necessary.

Education/Experience
Seven or more years of related experience in infrastructure/network environments performing network engineering (hardware and software), and designing, planning, and implementing networks using the latest technology.

MCSE and other high-level Microsoft credentials highly desirable as are the specific technical certifications, Juniper, CCNA, A+, Symantec, HP, Dell, IBM, Security, Wireless, etc.

Bachelor�s degree in Computer Science, Engineering, or related discipline or equivalent experience.

� Windows 2008/2003/2000/NT
� Exchange expertise and competency with Exchange 2007
� VMWare ESX/GSX/ACE; Hyper-V; Xen Server
� Citrix, Terminal Services expertise
� Networking and familiarity with Cisco/Juniper/HP switched environments including VLans, Layer2/Layer3, Firewall/NAT protocols, etc.
� Knowledge of SANs, Brocade Fiber Switches, Data Storage and Synchronization Software options; NAS; Storage Arrays, etc.
� Strong hands-on knowledge of HP, IBM and/or Dell Server & Storage solutions; experience with Blade Servers desired.
� Strong customer service and communications skills; consultative approach; good judgment and analytical skills.
� At least 2-5 years demonstrated experience managing facilities, sites, or areas of responsibility (i.e. hand�s on Data Center manager, NOC Shift Manager,
IT department manager, etc.)
� Ability to foster and work in a team environment, as well as work independently and be self-motivated and self-responsible.
� Dependability is a must.

IT Intern 3 positions ($150 Monthly exp all) Web and Network Support (South Atlanta)

2009-10-13T19:17:11-04:00

We are a web based brokerage offering freight services to the public and business. In the last two years we have grown to become a leader in our market. We are seeking eager, creative individuals that will join our team in our expansion plans and operations, learning more about what we do and affording them an opportunity of joining us in a full time capacity after an internship of 3 months. Employment offers will be based on evaluation of performance and capability at the end of the internship period.

We have three IT intern positions available:

1.Networking and hardware support:
Duties and responsibilities:
Prepare, build and maintain network server and components.
prepare build and maintain a web-server and components.
General IT hardware and software support

2.Web programmer and developer
Have skills or training in some or all of the following:
Database design
ASP & VBScript
PHP
C# and VB.net
Flash and ActionScript
Java, Javascript
Perl. PHP
SQL

3.Web and Graphic Design
Ability to design a website after analyzing the requirements and assist the developer team to create a solution for web requirements. Preparing and designing marketing materials for products and services.
Skills:
Graphic design
Web Design
Adobe Creative Suite experience incl Photoshop and dreamweaver
Working knowledge of HTML and CSS

General notes of importance:
Applications that do not comply to the requirements noted here will be ignored
Copy and paste the Title of the job posting in your email reply in the subject line
Please provide a cover letter accompanying you resume. The cover letter should act as a summary of your skis and qualifications and the reason why you believe you will be the best candidate for the position.
References will be a plus.
The way you respond to this ad and present yourself will contribute greatly in being successful for the application.

Aerospace Engineer (Fayetteville, GA )

2009-10-13T12:42:57-04:00

Aerospace Engineer needed to formulate conceptual design of aeronautical or aerospace products or systems to meet customer requirements

Duties and Responsibilities :
Direct and coordinate activities of engineering or technical personnel designing, fabricating, modifying, or testing of aircraft or aerospace products.
Develop design criteria for aeronautical or aerospace products or systems, including testing methods, production costs, quality standards, and completion dates.
Plan and conduct experimental, environmental, and operational and stress tests on models and prototypes of aircraft and aerospace systems and equipment.
Evaluate product data and design from inspections and reports for conformance to engineering principles, customer requirements, and quality standards.
Formulate mathematical models or other methods of computer analysis to develop, evaluate, or modify design according to customer engineering requirements.
Write technical reports and other documentation, such as handbooks and bulletins, for use by engineering staff, management, and customers.
Analyze project requests and proposals and engineering data to determine feasibility, predictability, cost, and production time of aerospace or aeronautical product.
Review performance reports and documentation from customers and field engineers, and inspect malfunctioning or damaged products to determine problem.
Direct research and development programs.
Evaluate and approve selection of vendors by study of past performance and new advertisements.
Plan and coordinate activities concerned with investigating and resolving customers' reports of technical problems with aircraft or aerospace vehicles.
Maintain records of performance reports for future reference.

SUBMIT ALL RESUMES VIA EMAIL TO: recruiting.alicia@gmail.com

Senior Technical Writer (Fayetteville, GA )

2009-10-13T12:33:38-04:00

Senior Technical Writer needed for effectively writing and editing internal technical documents such as engineering orders, flight manual supplements, maintenance manuals, illustrated parts manuals parts, drawings and other technical publications related to the repair or the modification of aircraft structures and related components, interior and furnishings, and landing gear structure on transport category aircraft.

Qualifications : Bachelor of Science degree in Engineering or closely equivalent work experience to include five years aircraft maintenance, technical writing and aviation. Must have advanced level experience with Microsoft Office software. Required experience with AUTOCAD 14, iSpec 2200 and DOD-STD-100, Engineering Drawing Practices. Must possess excellent oral and written communication skills able to read and interpret electrical and mechanical drawings. Experience with developing technical proposals desired. Airframe and Powerplant license and Solidworks knowledge a plus.

Responsibilities :
Prepare appropriate technical manual revisions, technical orders, and service bulletins based on technical publication requests from other departments and clients.
Coordinate and prepare written material with the department concerned to ensure the accuracy and applicability of such internal material.
Develop workable, concise production workcards from Engineering Orders as required for aircraft modification retrofit.
Prepare revision transmittals and track revision distribution received from departments and or client.
Ensure all technical manual changes meet Air Transport Association Specification 2200, DOD-STD-100 or other customer-defined requirements.
Interface with engineering to generate data and procedures to be included in technical manuals, publications and supplements.
Research engineering and vendor data to provide theory of operation, test, and maintenance planning documentation.
Create all service bulletins by research and analysis of engineering drawings, vendor data, maintenance records, and customer discrepancy databases.
Research design, the most cost effective practices for materials needed for engineering proposals.
Involvement in creation, refinement and finalization of some business proposals and response to quote requests.
Receive, screen and distribute revisions to vendor technical publications and assuring libraries are current.
Involvement with any other related projects as deemed required.

Technical Librarian/Document Control Specialist (Fayetteville, GA )

2009-10-13T12:22:47-04:00

Candidate Responsible for compiling and maintaining control records and related files for blueprints, drawings, and engineering documents in paper and electronic formats as well as other operational documentation.

Must possess: Bachelor of Science degree in Library Science and/or five years related experience, including at least one (1) year of document control experience in engineering or a manufacturing environment. Experience in the avionics industry a plus. Successful candidates must have advanced level skills in Microsoft Office and Adobe Acrobat software. Experience developing processes and procedures are a plus.

Duties and Responsibilities
Receive, screen and distribute revisions to vendors� technical publications assuring that shop libraries are maintained.
Ensure new technical publications and revisions to existing manuals are filed correctly in preparation for microfilming.
Distribute revisions to manuals not on microfilm and update mailing lists.
Execute correspondence with manufacturer�s manual departments to assure master manuals are revised in accordance with Jetaire customers� service bulletin compliance directive and maintain records or such correspondence.
Index and distribute all duplicated microfilm received. Maintain up-to-date mailing lists for such distribution and assure film is received at the designed locations.
Maintain the master library of airframe and engine manufactures� technical manuals.
Receive new technical publications and revisions to existing manuals and assure they are filed correctly in preparation for microfilming. Distribute revisions to manuals not on microfilm and update mailing lists for such revisions.
Receive and destroy all returned microfilm and salvage the cartridges for reuse. Assure stocks of cartridges and related equipment is adequate.
Examine documents such as blueprints, drawings, change orders, and specifications to verify completeness and accuracy of data.
Confer with document originators or engineering liaison staff to resolve discrepancies; compile required changes to documents.
Post changes to computerized or manual control records, releases documents, and notifies affected departments.

If interested please apply via e-mail to : recruiting.alicia@gmail.com

Mac and PC IT Manager (Atlanta)

2009-10-13T10:31:30-04:00

Mac and PC IT Manager - Report to IT Director and offer back up and technical support to staff of approximately 80 people. Mac and PC based systems.

Seek professional with experience in a variety of environments, including network administration, technical support, optimization, computer development and research, implementation, and problem solving with effective solutions.

Include salary requirements.

Technical Support Engineer (Norcross, GA)

2009-10-13T10:28:46-04:00

Technical Support Engineer
Location: Norcross, GA, USA
ERDAS � The Earth to Business Company � helps organizations harness the information of the changing earth for greater advantage.

We create Geospatial Business Systems that transform our earth�s data into business information, enabling individuals, businesses and public agencies to quickly access, manage, process and share that information from anywhere. With deep industry expertise in imagery and understanding of geospatial data, our solutions and people help businesses identify ways to reduce costs and create new revenue-generating opportunities.

Individuals and organizations alike trust our solid history of delivering reliable technology that improves their reputation and brand in the marketplace. As a part of Hexagon, ERDAS is backed by a $2+ billion organization that brings financial stability, global reach, expertise and more.

Job Description

--Provides technical support to customers, distributors, technical sales persons, technicians, and other technical support engineers who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless mobile systems, to include the entire ERDAS software product line.
--May be involved in on-site and remote customer installation and training.
--Provides support to customer/users where the product is highly technical or sophisticated in nature.
--This job generally interacts directly with the customer/user where the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.
--May be involved in product quality assurance testing.
--Normally receives general instructions on routine work, detailed instructions on new projects or assignments

Responsibilities
--Uses professional concepts; applies company policies and procedures to resolve a variety of issues.
--Works on problems where analysis of situations or data requires a review of a variety of factors. --Exercises judgment within defined procedures and practices to determine appropriate action. ---- -Has internal and some external contacts.
--Responds to situations where self-help support has failed to isolate or fix problems in malfunctioning equipment or software.
--Reports design reliability and maintenance problems or bugs to design engineering/software engineering.
--Provides support to customer/users where the product is highly technical or sophisticated in nature.

Overall Requirements
-- Must meet eligibility requirements for access to classified information and will be subject to a government security investigation if necessary
--Strong interpersonal skills, autonomous and proactive in solving problems
--Good written and verbal communication skills
--Detail oriented and highly organized individual with ability to multi-task
--This an Atlanta based position

SKILL Requirements
--J2EE Application Server fundamentals (installation, tuning and fundamentals of J2EE tuning)
--RDBMS Management Fundamentals (Oracle 10 and 11g and PostGres 8.3 w/ PostGIS 1.3) PL/SQL and SQL
--IT Fundamentals (system topologies, hardware/storage fundamentals)
--JavaScript fundamentals
--Java fundamentals
--Imagery fundamentals required
--GIS fundamentals desired.
--Photogrammetry fundamentals desired.
--Web developer experience with web application servers.
--Understanding of LDAP and other security features (SSL).
--Must be a US citizen with security clearance or able to gain a clearance.
--Desired geographic software experience: ERDAS IMAGINE or other desktop geographic ----imaging software; ERDAS APOLLO; ArcGIS; ArcSDE; LPS or other desktop photogrammetry software; FLEXlm or FLEXnet licensing.
--Knowledge of defense-industry workflows and imagery data types is desired.

Experience
--Bachelor�s degree in either computer science or remote sensing science/GIS/Photogrammetry
and a minimum of two years of related experience required

We are an equal opportunity employer valuing diversity. Interested candidates should send a resume to careers@erdas.com and reference: Tech Sup Eng

Superstar Network & PC Support Specialist (Fayette/Coweta Counties)

2009-10-12T17:21:01-04:00

CMIT Solutions of Fayette/Coweta, an award-winning outsourced IT support and managed services provider, is looking for another Superstar Network & PC Support Technician to work with our team to manage the networks of our business office clients.
Your contribution will be greatly appreciated at CMIT. You will work directly with a team of superstar IT Support Engineers to run the IT networks of many businesses throughout the Southern Crescent region. You will be relied upon to co-manage client networks each and every day.
This is a position that rewards your Superstar Network & PC Support Technician skills and abilities.
REQUIREMENTS of the position are as follows:
� Knowledge of basic, intermediate and advanced desktop/PC troubleshooting skills
� Knowledge of basic, intermediate and advanced server troubleshooting skills
� Knowledge and ability to administer and maintain client servers in a production environment
� Ability to install and maintain Sonicwall and Cisco small business firewalls and routers
� Quickly analyzes computer related problems and quickly develops the correct course of action.
� In depth knowledge of XP, Vista, Server 2003 & 2008, and Small Business Server 2003 operating systems
� Solves advanced server, backup and security problems without assistance.
� Able to recommend proper course of action for new or existing customers
� Helps co-workers and shares information readily
� Gives and receives information to and from clients in a courteous and effective manner.
� Knowledge and expertise in business class security best practices with practical skill and experience in implementing the strategies
� Knowledge and expertise in business class backup and recovery best practices with practical skill and experience in implementation.
� Ability to manage multiple client tickets and appointments without dropping the ball
� Ability to prioritize activities of various customer needs
� Ability to implement a server install or migration in an office setting according to a project plan and within budgeted timeframes
� Ability to approach customers with problems and develop resolution satisfactory to both parties
� Willingness to admit mistakes to management and develop resolution on own
� Ability to work with team members on accounts
� Ability to work with team members on a project
� Ability to take direction from a project or team manager without complaint
� Ability to study past history of clients to gain a solid understanding of the relationship
� Follows up with customers and vendors promptly.
� Willingness to adapt to CMIT�s standard business practices
� Ability to take over a task from another co-worker and work it to completion
� Ability to document work done on behalf of a client in a timely and understandable manner
� Ability to accurately quote customer projects in a timely manner
� Accessibility to do weekend assignments
� Accessibility to respond to communication during off hours
� Accessibility to transportation to/from client sites
� One or more of the following certifications required: MCSE, MCTS, MCSA, A+, CNE

To apply email your resume.

For more information about CMIT Solutions, visit www.cmitsolutions.com/fcga

Software Field Support (NW - SW Georgia)

2009-10-12T12:34:39-04:00

Duties & Responsibilities: Applicant must have extensive experience (3+ years or more preferred) working with the state provided case management software-SUSTAIN Justice Edition, preferably as a site System Administrator
� Applicant must have knowledge of court operations and have knowledge of court fines and surcharges
� Install hardware and case management software (SUSTAIN Justice Edition) for multiple branches of the Judicial System of Georgia (Superior, State, Juvenile, District Attorneys and Solicitor Generals, Magistrate, Municipal, and Probate Courts)
� Troubleshoot hardware and software problems; Solve or suggest solution to problem
� Novell and Peer-to-Peer network setup and configuration. Extensive experience with Windows XP Operating System; Pervasive SQL
� Configure case management software to meet the specific needs of the courts
� Develop Reports and Forms as requested by clients using Crystal Report 8.5
� Provide on-site and classroom training
� Provide on-going hardware and software support to installed sites
� Demonstrate case management software to courts on request
� Attend conferences promoting availability of case management software through AOC
� Research and recommend enhancements to case management software vendor (SUSTAIN Technologies, Inc.) for future updates
� Apply and test updates to software (including testing and site configuration)
� Provide automation solutions as requested
� Setup, test and implement the Cash Receipts, General Ledger, Accounts Receivable, Automatic Assessment and Disbursement Assistants of SUSTAIN JE in individual courts (Superior, State, Probate, Magistrate and Municipal)
� Travel Required 3+ days per week.
� Position reports to Statewide Manager of SUSTAIN Justice Edition software.
� This position will not supervise other employees.

Minimum Training & Experience: 1. 3+ years or more experience working with SUSTAIN Justice Edition, preferably as a site System Administrator.
2. Ability to travel 3+ days per week.
3. Extensive experience with Windows XP Operating System; Pervasive SQL.
4. Knowledge of court operations and have knowledge of court fines and surcharges.

Forward resume and cover letter to
resume@gaaoc.us

Final applicant receives criminal background investigation.

When submitting resume materials, the subject line of your email must contain the words SOFTWARE FIELD SUPPORT.

THE ADMINISTRATIVE OFFICE OF THE COURTS IS AN EQUAL OPPORTUNITY EMPLOYER.

Part-Time Onsite PC Techs (Atlanta, GA)

2009-10-12T09:00:32-04:00

Looking for experienced computer technicians to join our team of nationwide independent contractors. Currently we're looking for Atlanta technicians to join our team.

In this economic times, every little bit of extra income can help. We're looking for experienced technicians who are self starters and wouldn't mind making an extra few hundred dollars a month doing work on the side for our company. We're currently looking for 2 part-time technicians in the Atlanta metro area. One with availability during the day, and one with availability after 4pm and on weekends. Technicians will be assigned tickets in Atlanta and will do onsite computer repairs, virus removals, hardware replacements and other typical computer services.

We are looking for technicians who are currently employed and only want part-time work. Due to the nature of this business, we'd prefer to have employed technicians who aren't counting on our tickets to pay next months rent. Our happiest technicians have jobs they like, but just like the extra income that working with us provides.

Our ideal candidate would have at least 3-5 years of experience. Live in a central location to most areas of Atlanta(our coverage range is 40 miles from your location). Have some flexibility during the week and on Saturdays. We typically do a fair mix of desktop versus laptop repairs, and commercial versus residential repairs.

The pay is $20 an hour per billable hour, payable in quarter hour increments with a minimum of one hour billable for every appointment. In addition you'll receive a $10 destination fee for each appointment as well. Due to the nature of this business, some weeks will be very slow(i.e. around the holidays, and others could produce up to 10 calls in a week). Our best techs are people persons who provide a well rounded computer repair experience, and they average over 2 hours per call.

We take pride in not just providing good technical work, but also outstanding customer service. We keep in constant contact with our customers, and monitor every service call to make sure that the customer is satisfied throughout the process.

To be considered for the position you must have access to the following:
- Computer Tool Kit
- Internet Access
- Reliable Transportation, Car Insurance
- Cell Phone
- GPS (Highly recommended)
- Laptop (Highly recommended)

If you're interested, send an email plus your resume to jobs@NerdsNextDoor.com

We look forward to having you as a part of the team.

Experienced Tech support for electronic gadgets. (Alpharetta)

Must have at least 2 years experience and live near Alpharetta.
No travel, full or part time.
Some experience in a professional environment a plus.
Sales experience and ability to pick up quick another plus.
Casual office exit 11.
$8-$16 an hour plus commission on sales.
Please email resume.
Prefer stable and drug free with excellence references for a long term employment.
thank you.