Tanglewood, a UK company, has won awards for the best selling acoustic guitar brand in the UK. They also sell electric guitars. This 3/4 size guitar is very nice and IMO, is nicer than the 3/4 Fender Squier that sells for around $200. The headstock, front and back of the guitar are almost perfect. The treble side has two very small dents, one to the right of the fan reflection and one below the reflection. The side near the input jack has two very, very small imperfections, one right at metal jack plate and one between the reflection of the two fan blades. The bass side has one very small dent and slight scratch to the left of the light reflection. It comes with a brand new Gator gig bag and Elixir Polyweb 10-46 strings that together cost $50. It is fully set up including intonation and as needed truss rod adjustment, string height, pickup height, etc. IMO, these are way better than most beginner guitars for kids. PLEASE, no phone calls before 10am or after 9pm.