A dynamic, detailed, oriented Administrative professional with over 15 years work experience within the Federal Government as a contractor, seeking a position within a Company that I will benefit from and that offers promotion potential.
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55 - 65 wpm
Oracle Financial Accounts Payable
JDE Accounts Payable
Strong Customer Service Skills
02/2019 - Present - OfficeTeam Richmond, VA
Worked for various companies and had various responsibilities.
06/2018 - 11/2018 - U.S. Dept. of Commerce Washington, DC
Administrative Support Level 1 - Ardent Eagle Solutions, Inc. - Tampa, FL
Transferred legacy data from Lotus Notes to Salesforce.
Researched historical data to ensure companies were current in the Salesforce platform.
Analyzed and edited data for the clean-up process in Salesforce.
Proofread all data in the Case Management Systems (CMS) application to determine what actions should be taken.
Identified duplicate information once the data is uploaded from Excel Spreadsheets.
Ensure accuracy of addresses and zip codes provided on the Salesforce platform.
01/2018 - 06/2018 - AARP Washington, DC
Data Entry Clerk - Integrity Staffing Solution - Newark, DE
10/2017 - 01/2018 - U.S. Dept. of Defense - Air Force Arlington, VA
Executive Administrative Assistant - PE Systems, Inc - Arlington, VA
Maintained awareness of the daily activities and kept abreast of important information to the Senior Executive Director and the Administrative Staff.
Answered telephone calls and communicated information to the Senior Executive Director and the Attornies.
Maintained calendars, set-up meetings for the Senior Executive Director.
Typed documents, reports, and edited for accuracy and correct grammar, spelling, and formatting using Microsoft Office Suites.
Sorted and distributed mail.
05/2017 - 08/2017 - U.S. Dept. of State Greenbelt, MD
SDA - Kforce, Inc. - Reston, VA
Provided first call resolutions or triage for all calls.
Provided information and status on tickets requested.
Documented all troubleshoot performed into the Remedy software.
Escalated tickets to the appropriate support group.
03/2016 - 04/2017 - U.S. Dept. of Defense - The Navy Falls Church, VA
Administrative Assistant - The Outfit, Inc. - New Braunfels, TX
Point of contact for operational matters in the Skyline Area of Falls Church, VA.
Contacted all detachment personnel via telephone and email for follow up on work request tickets.
Booked conference rooms and set up VTC for meetings, when necessary.
10/2012 - 03/2016 - U.S. Dept. of Transportation Washington, DC
Executive Administrative Assistant - KS Consultant - Fairfax, VA
Established and maintained effective working relationship with the Sr. Government Officials, co-workers, and the general public.
Answered telephone and communicated information to the Sr. Government Officials, Co-Workers, and other departments Executives.
Prepared correspondences, reports, spreadsheets, and presentations in draft and final form with proper use of grammar, spelling, and punctuation.
Scheduled appointments, maintained calendars, set-up meeting for the Sr. Executive Director and provided backup support for the Maritime Administration Department.
Oxon Hill High School - Oxon Hill, MD - June 1994
Available by request.
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