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Tested professional in the areas of customer and IT support et al. My career focus has been network, desktop and cybersecurity. I started my career as a CNE (network engineer), CNE (Netware engineer), CCNA (Cisco) and currently CISSP (test pending) and related cybersecurity training, HIPAA certified and enrolled in an EMR/EMH certification class.
I have wide-ranging experience in small, medium and large-scale IT environments that includes working as an FTE or subcontractor as a lead or level III Tech at: Fishnet Security, Inc., The Home Depot, WellStar Health Systems, Lockheed Martin Corp., Airgas Specialty Products, Inc., Peak Systems, Inc., AIG, Inc., Ford Motor Co., Morgan Stanley, Hewlett-Packard, Owens-Illinois, Inc., Sprint Corp., AT&T, J.P. Morgan Chase and several warehouse systems including barcoding, Zebras, labels, handhelds and Microsoft Dynamics 365 as support to third party vendors.
I have either reported on, configured and/or supported: FortiGate, SonicWall, Cisco, HP, Dell, Symantec Blue Coat, Sourcefire, SEPM, Symantec Mail Gateway, PRTG, geo-blocking/unblocking web sites, updating IP addresses, escalating to onsite, IP address changes and script validation, using and updating runbooks. I have supported all versions of Windows and Office and all popular virus and malware programs.
Implementation Field Service Engineer · Conversion Team - Ciox Health, Inc., Alpharetta, GA, July 2018 - November 2018
IT Consultant - DBA Bullock Consulting Services, Woodstock, GA, January 2015 - present
SOC Engineer II - Fishnet Security, Inc., acquired by Black Rock, combined into Optiv Security Inc. Roswell, GA, August 2014 - January 2015
Epic Analyst/Level I/II Tech - WellStar Health Systems, January 2014 - August 2014
(sub-contracted by Brooksource, Inc., Atlanta, GA.)
IT Consultant - DBA Bullock Consulting Services, Marietta, GA, January 2013 - January 2014
Level I & II Tech, Refresh, Retro, IMACs - Lockheed Martin Corp., August 2012 - January 2013
(sub-contracted by Patriot Staffing & Services L.L.C.(Volt), Metuchen, NJ)
• Level III Tech - Peak Systems, Inc. (NYC, NY), (Sub for HP or Dell) Atlanta, GA, 2007 - 2012
• Level III, AIG, Inc., Atlanta, GA - Helpdesk and desktop support.
• Level II, Ford Motor Co., Milton, GA - Laptop Refresh and deployment.
• Lead Tech, Morgan Stanley, Atlanta, GA - Printer deployment.
• Lead Tech, Owens-Illinois, Atlanta, GA - Windows 7 image and deployment.
• Lead Tech, Sprint, Marietta, GA - Desktop deployment and ECN Wireless network.
• Lead Tech, AT&T, Kennesaw, GA - Advanced Break Fix Desktop - Windows 7/TV.
• Lead Tech, J.P. Morgan Chase, Atlanta, GA - Break Fix laptops, desktops and printers.
2018 - Electronic Medical Records Certification, (EMR/EHR), Ashworth College, currently attending
2018 - HIPAA Awareness Training for Business Associates Certification
2018 - HIPAA Security Training Certification
2018 - Vision Training Systems, online training for CISSP, CISA, CISM etc.
2012 - CISSP (review) Attended the (ISC)2 CISSP CBK Review
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do NOT contact me with unsolicited services or offers