Kira Pangburn. ,
Phone: | | Location: Fayetteville, GA
PROFESSIONAL PROFILE
A results-oriented professional with over 10 years of cross-functional experience spanning
manufacturing, sales, and logistics. Recognised for exercising ingenuity to solve complex
problems under high-pressure conditions while consistently enhancing customer satisfaction
and operational efficiency. Proven expertise in coordinating diverse workloads, managing
high-volume production, and identifying strategic solutions to achieve organisational objectives.
PROFESSIONAL EXPERIENCE
Hvac | Dispatcher and Scheduler Coordinator
Fayetteville, GA | Dec 2021 – 2023
● Coordinated complex schedules to ensure optimal coverage of daily workloads and
adjusted rapidly to shifting service demands.
● Managed the end-to-end order process, including receiving documentation and
assigning appropriate personnel to time-sensitive tasks.
● Acted as the primary point of contact for customer enquiries and complaints, resolving
issues or redirecting calls to relevant team members to maintain high service standards.
● Streamlined administrative operations by managing customer appointments, collecting
service payments, and updating account balances.
• Estate Sales| Estate Representative
Fayetteville, GA | Nov 2020 – Dec 2021
● Forged and nurtured impactful relationships with customers to cultivate long-term brand
loyalty and repeat business.
● Developed sophisticated pricing strategies for the current client base to enhance sales
performance and increase overall profitability.
● Deployed and assessed customer retention strategies, maximising account servicing
opportunities to promote revenue consistency.
● Managed property aesthetics by staging and preparing homes and properties for clients
prior to their arrival.
• Nylite Products | Industrial Seamstress /
Punch Press Operator
Brooks, GA | Jun 2017 – Dec 2019
● Maintained and troubleshot industrial machinery, performing minor repairs to ensure
equipment remained fully functional and production targets were met.
● Executed rigorous quality control by inspecting printed products for clarity, colour
● Optimised press operations to achieve the highest possible print quality while
maintaining minimal scrap levels.
● Demonstrated high-volume production capabilities by sewing up to 800 military-grade
helmet straps per shift while adhering to strict quality assurance standards.
• Alica J. Hollis Realtor | Condo Inspector /
Quality Control Trainer
Fort Walton Beach, FL | Mar 2000 – Dec 2017
• Supervised and trained teams of 6 to 10 personnel across 40 different condominium
buildings, ensuring consistent service delivery.
● Improved quality assurance procedures to minimise errors and increase the
effectiveness of housekeeping and maintenance teams.
● Performed detailed individual inspections for over 100 condo contracts to ensure high
customer satisfaction ratings and experience.
● Collaborated directly with maintenance departments to identify the root causes of
property issues and implement swift rectifications.
• East Point Alignment n Frame | Automotive Parts Sales
Representative
East Point, GA | Feb 2011 – May 2017
● Advised customers on critical repairs, providing a prioritised safety assessment to assist
with budget-conscious financial planning.
● Sourced and ordered replacement parts from various distributors, conducting price
comparisons to meet customer budgetary constraints.
● Managed daily financial operations, including cash handling, credit card transactions,
and register closeout procedures.
● Expanded the vendor network by identifying unique parts and acquiring new contracts
with non-traditional suppliers to ensure consistent workflow.
. • Twin Cities Hospital | Materials Management Coordinator
Niceville, FL | Mar 2008 – Dec 2010
● Addressed internal supply chain challenges by developing creative solutions to prevent
operational delays and missed production targets.
● Drafted precise inventory reports and performed trend analysis to optimise procurement
and estimate sufficient stock levels.
● Developed and maintained a master production schedule to satisfy demand while
adhering to "just-in-time" manufacturing principles.
● Facilitated accurate data entry and managed all relevant financial and operational
documentation for clinic administration.
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KEY SKILLS
● Logistics & Operations: Logistics Support Services, Production and Processing,
Coordinating Work Orders, Loss Prevention Strategies, Solution Coordination.
● Administration & Finance: HIPAA Guidelines, Accounts Payable and Accounts
Receivable, Financial Management, Clinic Administration, Document Organisation,
Financial Documentation.
● Technical & Specialised: Systems Integration Software, Technical Assistance, Minor
Repairs, Building Permit Applications, Fund Accounting Software, Data
Communications.
● Interpersonal & Professional: Effective Customer Service, Training Junior Team,
Professional Relationships, Social Perceptiveness, Active Learning.
• EDUCATION
● Applied Technology College — Technical Studies diploma
Principals only. Recruiters, please don't contact this poster.